Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Ibrahim Sardar

Cardiff,Cardiff

Summary

Organised, independent worker with strong time management skills. Detail-orientated and able to learn new tasks quickly and effectively. Possessing excellent memory and aptitude for calculations.

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Hardworking kitchen team member always ready to assist with diverse needs. Helps keep kitchen clean, stocked and organised for fast-paced demands. Trained in health, safety and best practices for kitchen support.

Overview

3
3
years of professional experience

Work history

Delivery Driver

Ely Kebab House
Cardiff, Cardiff
02.2023 - Current
  • Minimised complaints by maintaining clear communication with customers, promptly advising of schedule changes.
  • Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
  • Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
  • Fostered positive working relationships with customers, knowledgeably responding to delivery questions and concerns.
  • Loaded and unloaded merchandise at stores and vendor locations, working safely and efficiently to limit disruption to other road users.
  • Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.

Crew Trainer

McDonald's
Cardiff, Cardiff
02.2021 - 04.2023
  • Reinforced hygiene and food safety procedures.
  • Set positive examples for team members by demonstrating quality service.
  • Received and processed cash and card payments accurately.
  • Supported teams to achieve shift targets such as service times or waste minimisation.
  • Trained 8 employees in customer service, food safety and performance requirements.
  • Maintained current knowledge of company standards and up-to-date food safety regulations.
  • Greeted customers warmly and provided friendly service, leading crew by example.

Manager

Andalucia Kabab House
Cardiff, Cardiff
01.2020 - 01.2021
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Upskilled staff through targeted training opportunities, enhancing team capabilities.
  • Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
  • Planned and managed resources and budget to support and deliver objectives.
  • Implemented health, safety and well-being programmes to drive productivity and high-quality services.

Education

GCSEs - Business

Cathays High School
Cardiff
01/2016 - 07/2021

GCSEs - Maths

Cathays High School
Cardiff
09/2016 - 07/2021

A-Levels - Business

Cardiff and Vale College (Coleg Caerdydd a’r Fro)
Cardiff
09/2021 - 07/2023

A-Levels - Electrical Engineering

Cardiff and Vale College (Coleg Caerdydd a’r Fro)
Cardiff
09/2021 - 07/2023

Skills

  • Vehicle maintenance
  • Full UK driving licence
  • Complaint handling
  • Service knowledge
  • Cash drawer management
  • Quality Control
  • Food storage safety
  • Table service
  • Cleaning requirements
  • Table check-ins
  • Food hygiene protocol

Languages

English
Fluent
Arabic
Upper intermediate

Timeline

Delivery Driver

Ely Kebab House
02.2023 - Current

Crew Trainer

McDonald's
02.2021 - 04.2023

Manager

Andalucia Kabab House
01.2020 - 01.2021

GCSEs - Business

Cathays High School
01/2016 - 07/2021

GCSEs - Maths

Cathays High School
09/2016 - 07/2021

A-Levels - Business

Cardiff and Vale College (Coleg Caerdydd a’r Fro)
09/2021 - 07/2023

A-Levels - Electrical Engineering

Cardiff and Vale College (Coleg Caerdydd a’r Fro)
09/2021 - 07/2023

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Ibrahim Sardar