Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Date of Birth
Timeline
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Ibrahim Saleh

London,

Summary

I am currently a postgraduate having graduated with a BA in Accounting and Finance at University of Greenwich. I possess a number of qualities such as being an outgoing and ambitious man with a determined attitude whilst having developed social skills via various avenues (e.g. Children’s football coaching and previous work experience). I am seeking an opportunity to build upon and extend previous experience in the working world in order to build a foundation for my future success and establish a good career. I am an enthusiastic, hardworking and committed individual with an ability to adapt to any unfamiliar environment quickly.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Argos
04.2024 - Current
  • Picked and delivered packages from warehouse to customer doorsteps and business offices
  • Assessing and certifying safety of vans for delivery usage
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Completed deliveries on-time by choosing best and most efficient routes
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products
  • Loaded truck and properly secured items to prevent damage for deliveries
  • Ability to complete long hours of driving and navigating roads safely

Customer/Stockroom Assistant

Argos
10.2019 - 08.2022
  • Responsible for assisting and serving customers at the till and on the shop floor as part of a team unit
  • Coordination required between me and my colleagues about handling different situations e.g customer returns and how to handle each one
  • Working on shop floor, my main responsibility is approaching customers ensuring that I handled any queries
  • Gave knowledgeable advice where I could to customers who are unsure of what product is the best for their needs
  • Required to help colleagues who mainly worked in the stockroom ensuring customer items are picked and handed out swiftly
  • Helping to restock the stock room with items coming in from delivery via our stocking system

Staff Supervisor

First Option Healthcare
01.2019 - 10.2019
  • Calling up all carers in the First Option database and ask them questions to ensure that there were no outstanding issues
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager
  • Kept high average of performance evaluations
  • Improved employee retention rates by fostering a positive work environment and addressing staff concerns proactively

Customer Assistant

Lee Green Pharmacy
03.2016 - 04.2016
  • School work experience placement (2 weeks). Gained valuable experience within a variety of areas including customer service, stock control and administration
  • Working as a cashier and checking the inventory when necessary
  • I worked with 3 other colleagues during my placement which enhanced my coordination within a group in addition to my social skills
  • From the get go, I felt like I fit in and knew what I was doing as I have strong communication skills which enabled me to confidently interact with customers in a new, fast-moving environment.

Education

Sedgehill School
London, ENG
08.2017

Hayes School
London, ENG
08.2018

Bachelor of Accountancy - Accounting And Finance

University of Greenwich
London
07.2024

Skills

  • Social skills (via children’s football/sports coaching and previous work experience)
  • Dealing with constructive criticism
  • Comfortable using any computer apps eg Word, Excel, PowerPoint etc
  • Thrive within team environment
  • Safe Driving
  • Map reading and navigation skills
  • Experience in handling cash
  • Experience within customer assistant role
  • Problem-Solving

Hobbies and Interests

  • Playing and watching football
  • Running
  • Going to the gym frequently
  • Football coaching across various age groups I enjoy
  • Reading inspirational non-fiction
  • Gaming

Date of Birth

02/10/2000

Timeline

Delivery Driver

Argos
04.2024 - Current

Customer/Stockroom Assistant

Argos
10.2019 - 08.2022

Staff Supervisor

First Option Healthcare
01.2019 - 10.2019

Customer Assistant

Lee Green Pharmacy
03.2016 - 04.2016

Sedgehill School

Hayes School

Bachelor of Accountancy - Accounting And Finance

University of Greenwich

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Ibrahim Saleh