Ibrahim Sajeel
London
Summary
I am a successful Managing Director of my own company, having built my store from the ground up I am well equipped and aware of daily operating struggles as well as the experience needed to expand a business.
As of January my business is fully streamlined and managed by a range of managers I have employed, as such I am looking to work with larger businesses to garner further experience and assist with my own experience over the last 4 years.
Prior to opening my store I was a rather successful manager at Creams Café Lakeside, I would plan, lead and optimise operations. I also delivered above expected results with regards to sales and budget allocations.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work history
Managing director
Pepe's Piri Piri Walthamstow
Walthamstow, Waltham Forest
07.2020 - Current
- Identified and resolved operational issues impacting productivity, performance or profitability.
- Established budgets based on historical, current and forecasted business data.
- Improved operations by implementing training and development sessions into employee schedules.
- Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
- Trained and mentored managers to cultivate cohesive leadership team.
- Independently managed recruitment, employee motivation and training.
- Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
- Recruited and managed senior staff with focus on delivering clear results.
- Increased new business connections and revenue generation opportunities by improving networking strategies.
- Kept accurate company records, upholding compliance with regulations and company policies.
- Maintained smooth operations through careful management of office workflow and administrative processes.
- Provided customers with outstanding service, extending relationships for future business opportunities.
- Completed customer orders with speed and accuracy.
- Carried out day-to-day duties accurately and efficiently.
- Increased revenue by upselling and recommending products.
- Delivered services to customer locations within target timeframes.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Handled chemicals and waste in line with COSHH regulations.
- Managed on-site evaluations, internal audits and customer surveys.
- Completed opening and closing procedures, from product replenishment to budget control.
Store manager
Creams Cafe Lakeside
Grays, Thurrock
06.2018 - 06.2020
- Established clear budgets with sound controls to keep business operating with optimum finances.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Formulated marketing and advertising strategies for continuous business growth.
- Kept awareness of competitor activity and developed ideas to promote store.
- Assisted in recruiting, hiring and onboarding store staff.
- Set SMART goals for store team, developing staff abilities and increasing sales performance.
- Oversaw business staffing and training, building successful, customer-focused team.
- Completed opening and closing procedures each day.
- Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
- Solicited customer feedback to understand customer needs and constantly improve product offerings.
- Researched and applied proven marketing techniques to drive sales.
- Oversaw daily store cleaning and general store maintenance to keep high company standards.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Increased customer satisfaction by resolving issues.
Education
Bachelor of Arts - Accounting and Finance
London South Bank University
London 09.2020 - 06.2023
Bachelor of Arts - Theology and Law
Darul Uloom London
Chislehurst 09.2017 - 06.2020
A-Levels - Arabic, English
Darul Uloom London
Chislehurst 09.2015 - 06.2017
GCSEs - English, Maths, Science, Additional Science, ICT, R.E, Arabic, Urdu
Darul Uloom London
Chislehurst 09.2013 - 05.2015
Skills
- Mentoring and training
- Problem solving skills
- Business scaling
- Operations oversight
- Business administration
- Social media marketing
- Team building
- Time management
- Employee management
- P&L management
- Revenue growth
- Entrepreneurial mindset
Affiliations
- Football
- Hiking
- Go Karting
- MMA
- Gym
- Debate
Languages
English
Native
Arabic
Advanced
Urdu
Fluent
Bengali
Advanced
Accomplishments
I have had an impeccable memory from a young age, as such i was able to memorise the entire Quran (Muslim holy scripture) by the age of 10.
I received my black belt in Taekwondo at the age of 14.
I competed in Amateur boxing at 13.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Bachelor of Arts - Accounting and Finance
London South Bank University
09.2020 - 06.2023
Managing director
Pepe's Piri Piri Walthamstow
07.2020 - Current
Store manager
Creams Cafe Lakeside
06.2018 - 06.2020
Bachelor of Arts - Theology and Law
Darul Uloom London
09.2017 - 06.2020
A-Levels - Arabic, English
Darul Uloom London
09.2015 - 06.2017
GCSEs - English, Maths, Science, Additional Science, ICT, R.E, Arabic, Urdu
Darul Uloom London
09.2013 - 05.2015
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