Summary
Overview
Work history
Education
Skills
Websites
Languages
Certification
References
Timeline
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Ibrahim Mohamed

Birmingham

Summary

Accomplished and results-driven professional with proven expertise in team leadership, security operations, and customer service excellence. Skilled in cloud computing, effective communication, and conflict resolution, with a strong ability to manage time and priorities under pressure. Demonstrates a proactive approach to mobile patrols, incident reporting, and maintaining site safety. Committed to leveraging technical knowledge and operational strengths to enhance organisational security, efficiency, and overall performance.

Overview

6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Security Supervisor

OCS Group
Birmingham
01.2024 - 07.2025
  • Lead and supervise a team of security officers ensuring operational efficiency and safety compliance.
  • Coordinate daily security tasks and emergency responses.
  • Recognised for strong teamwork and management skills.

Security Supervisor

Atalian Servest UK & Ireland
Birmingham
08.2023 - 01.2024
  • Supervised security personnel across various locations.
  • Implemented patrol schedules and security checks to minimise incidents.

Mobile Response Officer

Atalian Servest UK & Ireland
Birmingham
04.2023 - 08.2023
  • Delivered rapid response to security breaches across client sites.
  • Conducted routine inspections and maintained detailed incident reports.

Security Officer

Atalian Servest UK & Ireland
Birmingham
01.2022 - 04.2023
  • Provided on-site security presence for clients in retail and commercial environments.
  • Developed strong customer service and conflict resolution skills.

Security Officer/CCTV and Alarm call response

Saracens Security LTD
Birmingham, West Midlands
02.2020 - 12.2021
  • Being the first call response for the company.
  • Installing alarms and CCTV for various different sites.
  • Alarm callouts while on shift and responding in a timing manner.
  • Answer alarms and investigate alarm disturbance.

Security Officer (Student Accommodation)

Unite Student Accommodation
Birmingham, West Midlands
02.2019 - 12.2019
  • Acting as a first point of contact for customers.
  • Provided first line incident investigation to security and life safety situations when required.
  • Patrolling site frequently for site safety.
  • Answer alarms and investigate alarm disturbance.
  • Monitor CCTV frequently.
  • Liaising with students to achieve good communication.
  • Checking student’s welfare and see if they are coping well.

Education

AWS re/Start Program - cloud computing, Linux, networking, Python

Netcom Training
03.2024 - 06.2024

Diploma of Higher Education - BTEC Applied Science Level 3

Solihull College
Solihull
09.2016 - 07.2018

Skills

  • Team leadership and management
  • Customer service excellence
  • Security operations and response
  • Cloud computing expertise
  • Communication and conflict resolution
  • Time management skills
  • Mobile patrol and reporting

Languages

English
Fluent
Arabic
Advanced

Certification

SIA Door Supervisor

CITB SSSTS (Site Supervisor Safety Training Scheme)


References

References available upon request.

Timeline

AWS re/Start Program - cloud computing, Linux, networking, Python

Netcom Training
03.2024 - 06.2024

Security Supervisor

OCS Group
01.2024 - 07.2025

Security Supervisor

Atalian Servest UK & Ireland
08.2023 - 01.2024

Mobile Response Officer

Atalian Servest UK & Ireland
04.2023 - 08.2023

Security Officer

Atalian Servest UK & Ireland
01.2022 - 04.2023

Security Officer/CCTV and Alarm call response

Saracens Security LTD
02.2020 - 12.2021

Security Officer (Student Accommodation)

Unite Student Accommodation
02.2019 - 12.2019

Diploma of Higher Education - BTEC Applied Science Level 3

Solihull College
09.2016 - 07.2018
Ibrahim Mohamed