Ibrahim Mohamed
Birmingham
Summary
Accomplished and results-driven professional with proven expertise in team leadership, security operations, and customer service excellence. Skilled in cloud computing, effective communication, and conflict resolution, with a strong ability to manage time and priorities under pressure. Demonstrates a proactive approach to mobile patrols, incident reporting, and maintaining site safety. Committed to leveraging technical knowledge and operational strengths to enhance organisational security, efficiency, and overall performance.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Security Supervisor
OCS Group
Birmingham
2024.01 - 2025.07
- Lead and supervise a team of security officers ensuring operational efficiency and safety compliance.
- Coordinate daily security tasks and emergency responses.
- Recognised for strong teamwork and management skills.
Security Supervisor
Atalian Servest UK & Ireland
Birmingham
2023.08 - 2024.01
- Supervised security personnel across various locations.
- Implemented patrol schedules and security checks to minimise incidents.
Mobile Response Officer
Atalian Servest UK & Ireland
Birmingham
2023.04 - 2023.08
- Delivered rapid response to security breaches across client sites.
- Conducted routine inspections and maintained detailed incident reports.
Security Officer
Atalian Servest UK & Ireland
Birmingham
2022.01 - 2023.04
- Provided on-site security presence for clients in retail and commercial environments.
- Developed strong customer service and conflict resolution skills.
Security Officer/CCTV and Alarm call response
Saracens Security LTD
Birmingham, West Midlands
2020.02 - 2021.12
- Being the first call response for the company.
- Installing alarms and CCTV for various different sites.
- Alarm callouts while on shift and responding in a timing manner.
- Answer alarms and investigate alarm disturbance.
Security Officer (Student Accommodation)
Unite Student Accommodation
Birmingham, West Midlands
2019.02 - 2019.12
- Acting as a first point of contact for customers.
- Provided first line incident investigation to security and life safety situations when required.
- Patrolling site frequently for site safety.
- Answer alarms and investigate alarm disturbance.
- Monitor CCTV frequently.
- Liaising with students to achieve good communication.
- Checking student’s welfare and see if they are coping well.
Education
AWS re/Start Program - cloud computing, Linux, networking, Python
Netcom Training
2024.03 - 2024.06
Diploma of Higher Education - BTEC Applied Science Level 3
Solihull College
Solihull 2016.09 - 2018.07
Skills
- Team leadership and management
- Customer service excellence
- Security operations and response
- Cloud computing expertise
- Communication and conflict resolution
- Time management skills
- Mobile patrol and reporting
Websites
Languages
English
Fluent
Arabic
Advanced
Certification
SIA Door Supervisor
CITB SSSTS (Site Supervisor Safety Training Scheme)
References
References available upon request.
Timeline
AWS re/Start Program - cloud computing, Linux, networking, Python
Netcom Training
2024.03 - 2024.06
Security Supervisor
OCS Group
2024.01 - 2025.07
Security Supervisor
Atalian Servest UK & Ireland
2023.08 - 2024.01
Mobile Response Officer
Atalian Servest UK & Ireland
2023.04 - 2023.08
Security Officer
Atalian Servest UK & Ireland
2022.01 - 2023.04
Security Officer/CCTV and Alarm call response
Saracens Security LTD
2020.02 - 2021.12
Security Officer (Student Accommodation)
Unite Student Accommodation
2019.02 - 2019.12
Diploma of Higher Education - BTEC Applied Science Level 3
Solihull College
2016.09 - 2018.07