Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ibrahim Miah

Leeds,Yorkshire

Summary

Assertive professional with advanced skills in seeking and acting on tenant feedback to improve services. Keeps customers happy by promptly responding to complaints and requests for information. Provides motivational leadership and support to staff to keep workplace morale high. Skilled worker learns new processes and quickly adapts to customer needs and wants. Conscientious, dedicated, and hardworking, with good interpersonal and problem-solving skills. Strong communicator and team player looking to improve abilities and assist others. Uses a problem-solving and logical thinking approach to work cooperatively with the team and overcome obstacles. willing to accept a variety of difficult work. Dedicated and driven student looking for opportunity to obtain real-world experience. Quick learner who is passionate about assisting others. provides effective interpersonal and communication skills to interact with people from a variety of backgrounds. Friendly and dependable team player dedicated to offering support and direction to improve wellbeing. works diligently to engage people from varied backgrounds while demonstrating compassion and sensitivity. demonstrates sensitivity, confidentiality, and regard for service user needs. Strong organisational skills and a team player with a focus on the details. ability to manage several projects at once.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work history

Property Maintenance

Smart fix Property Maintenance
Leeds, West Yorkshire
05.2023 - 09.2023
  • Assisted in completion of [Number] residential and commercial construction projects with budgets up to £[Number].
  • Guaranteed customer satisfaction, conducting physical on-site inspections to ensure quality control standards.
  • Demonstrated excellent stamina and manual dexterity.
  • Organised necessary tools, materials and equipment needed to carry out tiling.
  • Installed plumbing and heating systems and executed tests to verify functionality.
  • Cut and welded piping, fittings and fixtures to match required dimensions.


All with the Support and Training of Mohammed Nurul Islam

Phone : 07773313343

Email Address nurul2203@yahoo.com

Waiter & Cashier Tills

Spice4uWetherby
Leeds, Wetherby
08.2022 - 07.2023
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Completed opening and closing procedures each day.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Reduced customer wait times through optimised checkout processes.

Waiter Assistant, Kitchen Porter, & Cashier

Bengal Lounge
Leeds, Weatherby
03.2019 - 01.2020
  • Educated customers on promotions, offers and special events to enhance product sales.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Used cash registers and POS systems to request and record customer orders and compute transactions.
  • Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
  • Boosted Customer satisfaction by preparing dishes to exact dietary needs
  • Applied highest standards of food safety, consistently maintaining hygiene ratings
  • Loaded and unloaded silverware and dishes into and from the dishwasher
  • Removed dirty dishes from public and dining areas, maintaining clean restaurant service environments.

Education

GCSEs - English Lang, Lit, Maths, Science, Construction Btec, RE, Film Studies, Buisness, History

Roundhay School
Leeds
09.2018 - 08.2023

Skills

  • Complaint handling
  • Currency counting
  • Customer advising
  • Cash register operations
  • Money management
  • Payment accepting
  • Cash counting machine operations
  • Bagging and packaging
  • Coupon and gift card upselling
  • Order taking
  • Efficient under Pressure
  • Food Presentation
  • Upbeat, outgoing and Positive
  • Food hygiene
  • Strong Communication
  • Problem Solving
  • Quality Checking Expert Multitasker
  • Verbal Communications

Timeline

Property Maintenance

Smart fix Property Maintenance
05.2023 - 09.2023

Waiter & Cashier Tills

Spice4uWetherby
08.2022 - 07.2023

Waiter Assistant, Kitchen Porter, & Cashier

Bengal Lounge
03.2019 - 01.2020

GCSEs - English Lang, Lit, Maths, Science, Construction Btec, RE, Film Studies, Buisness, History

Roundhay School
09.2018 - 08.2023
Ibrahim Miah