Ibrahim Imran

• Consistently achieved top squad rankings in sales across all Currys stores in the region. every month in hitting sales and hitting performances across all Currys stores in the region.

• Handled complex customer inquiries and product demonstrations, improving purchase confidence

and accelerating transaction completion rates.

• Processed customer transactions efficiently while resolving payment issues, enhancing checkout speed

and improving overall store throughput.

• Consistently achieved top squad rankings in sales across all Currys stores in the region. every month in hitting sales and hitting performances across all Currys stores in the

region.

• Advised customers on tailored technology solutions, increasing product adoption and enhancing overall satisfaction with in-store purchasing experiences.

• Promoted and successfully opened customer finance accounts, increasing store conversion rates and supporting overall revenue targets.

• Explained finance options clearly and compliantly, ensuring customers understood APR, terms, and affordability.

• Maintained a high customer satisfaction score (CSAT).

• Trained new starters, improving individual sales metrics and confidence on the shop floor.

• Managed stock availability, merchandising, and visual standards to maximise sales and product visibility.

• Operated point-of-sale systems efficiently to process transactions, ensuring accuracy and enhancing customer satisfaction during peak service hours.

• Maintained cleanliness and organisation of dining and kitchen areas, ensuring health standards were consistently met to promote a safe customer environment.

• Handled customer inquiries and resolved order discrepancies promptly, contributing to improved guest satisfaction and repeat business.