Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Ibrahim Demir

Greater London

Summary

Driven professional known for exceptional leadership and communication skills, combined with deep understanding of customer service and team management. Proven ability to streamline operations and enhance guest satisfaction, ensuring smooth daily functioning and welcoming environment. Committed to delivering outstanding results and fostering positive atmosphere.

Overview

8
8
years of professional experience
7
7
years of post-secondary education

Work history

Restaurant Manager

Misya Ltd-Stevenage
Stevenage
09.2016 - Current
  • Working in this specific restaurant since it has been opened from 2016 till now
  • Managed daily operations for smooth restaurant functioning.
  • Streamlined staff rotas to optimise efficiency.
  • Enhanced customer satisfaction by addressing and resolving complaints promptly.
  • Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Established safe and secure dining environment with strong sanitation standards.

Delivery driver

Amazon
London , Enfield
02.2020 - 04.2022
  • Improved client satisfaction by delivering packages promptly and accurately.
  • Maintained vehicle cleanliness for a professional appearance.
  • Reduced fuel costs with efficient route planning.
  • Ensured safety by regular vehicle inspections and maintenance.
  • Provided excellent customer service, enhancing company reputation.
  • Communicated effectively with dispatch team to ensure timely deliveries.
  • Adapted to changing road conditions quickly ensuring safe and timely deliveries.
  • Completed emergency deliveries successfully despite challenging conditions.

Education

GCSEs - Secondary

Broomfield School
London
09.2011 - 07.2016

A-Levels - BTEC

Haringey Sixth Form College
London
09.2016 - 08.2018

Skills

  • Customer relationship management
  • Restaurant management
  • Organisational skills
  • Sales
  • Leadership
  • Recruitment
  • Complaint resolution
  • Business development
  • Cash handling experience
  • Excellent time keeping
  • Brand awareness
  • Outgoing and enthusiastic
  • Results driven

Affiliations

  • Gym
  • Boxing
  • Fixing Cars

Languages

Turkish
Proficient (C2)

Timeline

Delivery driver

Amazon
02.2020 - 04.2022

A-Levels - BTEC

Haringey Sixth Form College
09.2016 - 08.2018

Restaurant Manager

Misya Ltd-Stevenage
09.2016 - Current

GCSEs - Secondary

Broomfield School
09.2011 - 07.2016

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Ibrahim Demir