Ibrahim Abdalla
Summary
Highly organised and detail-oriented operations professional with hands-on experience in logistics coordination, planning, and customer service within fast-paced environments. Proven ability to manage workflows, support drivers and operational teams, and ensure service levels are consistently met. Strong communicator with excellent problem-solving skills, capable of resolving issues efficiently while maintaining a high standard of service delivery.
Overview
4
4
years of professional experience
Work history
Associate
Jaguar Land Rover
2025.04 - 2026.04
- Support daily operational activities within a high-performance manufacturing environment, ensuring workflows remain efficient and aligned with production targets
- Coordinate with multiple teams across different stages of the process to maintain smooth operations and minimise delays
- Monitor quality standards and proactively identify issues, contributing to continuous improvement
- Respond to operational challenges in real time to maintain productivity and workflow consistency
Planning Coordinator
British Car Auctions
2023.01 - 2024.01
- Coordinated vehicle movements and driver schedules to ensure efficient and timely auction operations
- Maintained close communication with drivers, providing updates and resolving issues to keep operations running smoothly
- Allocated workloads based on driver availability, skills, and operational demand
- Liaised with planning and customer service teams to ensure service delivery met company standards
- Troubleshot logistical issues quickly, minimising disruption and maintaining performance targets
Quality Control
DHL
2022.01 - 2023.01
- Conducted detailed quality checks to ensure products met operational and regulatory standards
- Identified inconsistencies and escalated issues to maintain high levels of accuracy
- Supported team efficiency by ensuring processes were followed correctly in a fast-paced environment
Education
Certificate of Higher Education - Electrical Engineering
James watt college
Birmingham 09.2021
Skills
- Driver coordination & logistics planning
- Stakeholder communication & relationship management
- Problem-solving & operational troubleshooting
- Strong organisational & multitasking abilities
- Microsoft Excel & IT systems
- Customer service & SLA awareness
Timeline
Associate
Jaguar Land Rover
2025.04 - 2026.04
Planning Coordinator
British Car Auctions
2023.01 - 2024.01
Quality Control
DHL
2022.01 - 2023.01
Certificate of Higher Education - Electrical Engineering
James watt college