Ibraaheem Islam
London
Summary
I am a young and eager individual who has been working in a cooperate environment for over a year. Before this, I have had the opportunity to work within different industries in order to get a better understanding of the working world. I have had the opportunity to be part of RAF cadets which has taught me discipline and time management skills that have stuck with me throughout my life so far. I have had the opportunity to work with others from many walks of life which has allowed me to understand people better. Starting my own business at 16 taught me many things that i have been able to implement into my day to day working life.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Programmatic Executive
Spark Foundry
London
08.2022 - Current
As a Programmatic Executive, I continuously track and amend active campaigns in order to make sure they are pacing the way clients want
I report back weekly with the progress of each campaign and set it up in Microsoft Excel which is sent to the client so they can track how the campaign is doing
I set up campaigns on multiple platforms for my client and set the campaigns live when it is time
Customer service supervisor
Primark
London
07.2019 - 07.2021
- Advised management of customer service trends, creating proactive strategies to maintain best practices.
- Implemented customer complaint response strategies, providing rapid and effective follow up to ensure customer satisfaction.
- Trained, led and motivated a team of 12 retail assistants to deliver customer service
Education
Bachelor of Science - Marketing
Goldsmiths, University of London
London 09.2019 - 06.2021
Skills
- Fast learner
- Team Player
- Focused on time management
- Trained on multiple Programmatic tools
- Microsoft Literate
- Problem solving
Languages
English
Native
Bengali
Elementary
Timeline
Programmatic Executive
Spark Foundry
08.2022 - Current
Bachelor of Science - Marketing
Goldsmiths, University of London
09.2019 - 06.2021
Customer service supervisor
Primark
07.2019 - 07.2021
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