Ibiobamimo Dorcas Treasure
London,United Kingdom
Summary
Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Team oriented, Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Accomplished Retail Coordinator, well-versed in delivering high levels of customer service for an optimum sales experience. As passionate in maintaining beautifully, well-stocked store displays as in exceeding customer satisfaction expectations. Also looking to establish strong relationship and growth with the company.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Retail Coordinator
Rifugio Communications Ltd
Lagos
2022.01 - 2023.01
- Managed retail finances, preparing and closing out drawers, reconciling cash and resolving accounting discrepancies
- Offered feedback to senior management on strategies for increasing sales, expanding markets, and promoting business
- Assisted in training employees to capitalize on sales and service opportunities
- Increased profits by refining customer acquisition and retention policies, as well as budget management strategies
- Improved operational tracking with software spreadsheets like QuickBooks
- Maintained optimal service levels by backing up front-line retail staff, using registers, answering phones, and replenishing merchandise
- Completed inventory cycle counts and audits to maintain accurate records.
Secretary
Junior Bible School
Badagry
2018.08 - 2018.08
- Kept office equipment stocked, operational, and ready for use
- Managed telephone system to answer questions, route calls, and take messages
- Established positive customer relations with new clients and customers
- Created agendas, coordinated spaces, and recorded meeting minutes to support staff and customer meetings
- Reorganized filing systems for better efficiency and more streamlined processes
- Organized and updated file systems, keeping records easily retrievable.
Education
B.Sc. Political Science -
Covenant University
Sango ota, ogun state 2021.10 -
Skills
- Proficient in Microsoft Office
- Effective communication
- Filing and Documentation
- Time management
- Customer service management
- Records reconciliation
- Willingness to learn
- Team orientated
- Thrives in fast Paced environments
- Online sales
- Target-driven
Certification
- Covenant model united nations( representative for Brunei) 2019
- National Youth Service Corps (NYSC), 2022
- MSc Tourism and Hospitality (University of Sunderland), 2025
- Project Management( University of Sunderland), 2024
Timeline
Retail Coordinator
Rifugio Communications Ltd
2022.01 - 2023.01
B.Sc. Political Science -
Covenant University
2021.10 -
Secretary
Junior Bible School
2018.08 - 2018.08