Ian Spice
Alexandria,United Kingdom
Summary
Administrator and logistics coordinator specializing in regulatory compliance and transport operations. Expertise in managing purchase orders and invoicing with a focus on accurate data entry and management. Proven track record in delivering exceptional customer service and effective time management, utilizing Microsoft Office Suite to improve operational efficiency. Dedicated to optimizing logistics processes and driving organizational success.
Overview
10
10
years of professional experience
Work history
SHIPS AGENT
Casper Defence Limited
Rhu, Helensburgh
2024.04 - 2025.07
- Coordinated logistics for military vessel operations, ensuring compliance with maritime regulations and efficient resource allocation.
- Manage all logistical needs including bunkering, provisions, and repairs to support operations.
- Managed bookings for crew transportation and accommodation, ensuring optimal itineraries and adherence to scheduling requirements.
- Provided expert advice on port facilities, tariffs, and local regulations to ship owners and operators.
- Provided guidance on port facilities and processed payments and invoicing post-visit.
SERVICE ADVISOR
Haynes Brothers Limited (Ford)
Maidstone, Kent
2021.07 - 2023.07
- Worked with a commercial service team, ensuring efficient workshop operations and customer satisfaction.
- Handled service bookings, paperwork, parts ordering, and processed customer payments daily.
- Delivered exceptional customer service by accurately diagnosing vehicle issues and coordinating timely repairs in a fast-paced motor trade environment.
- Managed service appointments and communicated effectively with customers to ensure clarity on repair processes and costs, enhancing customer satisfaction and retention.
- Collaborated with technicians and parts departments to streamline workflow and reduce vehicle turnaround.
- Oversaw the mobile service facility for 9 months, achieving top regional productivity.
TRANSPORT ADMINISTRATOR
FCC Recycling Ltd
Pepperhill, Kent
2015.06 - 2020.11
- Supervised transport department, providing full support and managing office duties effectively.
- Analyzed driving hours, delivered training, and enforced compliance with EU regulations.
- Coordinated vehicle maintenance and repairs to ensure efficient fleet operations.
- Implemented computerized weighbridge system, enhancing goods movement monitoring and reducing delays.
- Utilized transport management systems to generate detailed invoices, track shipments, and maintain accurate financial records.
Education
City and Guilds - Information Technology
Pitman's - Elementary Typing Skills
6 GCSE's - Mathematics, English, Craft Design and Technology
Skills
- Logistics Coordination
- Regulatory Compliance
- Transport Operations
- Purchase orders and Invoicing
- Customer Service Excellence
- Data Entry
- Data Management
- Microsoft Office Suite Proficiency
- Time Management
Timeline
SHIPS AGENT
Casper Defence Limited
2024.04 - 2025.07
SERVICE ADVISOR
Haynes Brothers Limited (Ford)
2021.07 - 2023.07
TRANSPORT ADMINISTRATOR
FCC Recycling Ltd
2015.06 - 2020.11