Ian R Garvey
Salford,Manchester
Summary
Accomplished Technical Manager with extensive experience in equipment maintenance and project management, currently leading technical operations at Broderick's Group in Manchester. Proven track record in system testing and fault diagnosis, successfully integrating Pay4Vend and Nebular systems across a diverse range of vending equipment. Formerly a technical vending engineer with Consultant Services, adept at managing large-scale field service operations and maintaining high SLA standards. Skilled in technical liaison and data analysis, committed to mentoring junior staff and fostering professional development within teams. Career goals include further enhancing expertise in advanced payment systems and expanding leadership capabilities within the industry.
Overview
24
24
years of professional experience
Work History
Technical Manager
Broderick's Group
Manchester, Manchester
07.2012 - Current
- Communicated effectively with all key stakeholders, including project teams, internal clients and external parties.
- Worked closly with Davide at Coges Italy whe Pay4Vend was introduced to our company in 2017/18, in depth testing and trace files completed to allow this payment system to work on our equpment and alongside current payment systems. Research and development completed with both MDB and EXEC Protocol, also through Peripheral on Engine on equipment not supporting two cashless devises.
- Additional research and development was completed also when Nebular was introduced, this system now runs on 85% of our estate, wrote configuration files allowing this to work on all our equipment of various manufacturers. testing all protoclol and reporting data
- Mentored junior staff, providing guidance on best practices and encouraging professional development, encouraging a good work ethhic within the technical team, developng individuals skills on our full range of equipment and payment systems, developing fault finding techniques and skills in:
- Electrical safety develop skills in correct process with reading voltate, testing circuits and component testing - failure using OHMS readings
- Training supplied by myself on all equipment within our buisness equipment from the following Manufactures:
- Coffetek/Azkoyen (Vitro Range instant and ESP Neo range including Q - Zen - Zensia - Azkoyen Palma range.
- Crane - Ful range of equipment Media 2 and refresh confectionary and bottle vendor - ICON - CALI - COTI Instant FBT and ESP
- Coffee Safe training PSSR tained
- ANIMO - Primo and liquid milk range
- Payment Systems - Coges/Nebular - P4V - CPI - MEI - Jofemar and just began working with Vendon
technical vending engineer
Consultant services
Leeds , Yorkshire
03.2002 - 07.2012
- Tested equipment, machinery and instruments to assess proper functioning.
- Worked as field service engineer coving and managing a large are in the UK, attrending machines, diagnosing and resolving, vehicle stock managment kept stocked to complete first time fixes above our SLA's,
- Equipment manufacturers experience:
- Azkoyen
- Crane
- Evoca - Wiitenborg - N & W
- CPI -MEI
Skills
- Technical liaison
- Equipment maintenance
- Project management
- System testing
- Fault diagnosis
- Data analysis
Timeline
Technical Manager
Broderick's Group
07.2012 - Current
technical vending engineer
Consultant services
03.2002 - 07.2012