Ian

Driven Hospitality Specialist with talent for maintaining customer satisfaction while assisting with reservations and special requests. Successful in helping customers plan special events through exceptional industry knowledge and catered recommendations for venues and vendors. Flexible with upbeat demeanor and commitment to client satisfaction. Personable Hospitality Specialist with 30+ years of success in guaranteeing customer satisfaction through personable reservation services and attendance to guests' needs. Adept at promptly assisting customers by uncovering preferences. Passionate about providing upbeat and friendly service, resulting in consistent return customers.

At present also working with The Jockey Club as Hospitality Manager at Carlisle Racecourse, Aintree Racecourse and Haydock Park.

I have been involved with many charity organisations over the years, whether it be trekking in South America or Vietnam or MC at charity balls.

I am currently on the local community council and chairman of Lockerbie Gala. I have many conversational skills and enjoy aspect of new challenges and working with people in general.