Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ian Joseph Davidson

Trainee Shift Manager
Ayr

Summary

Motivated and adaptable individual with a Higher National Diploma in Business and a strong foundation in areas such as business strategy, communication, project planning, and administrative operations, with proven experience in fast-paced customer-facing roles, with the ability to lead teams, manage tasks efficiently, and maintain high standards under pressure.

Skilled in Microsoft Office, confident in data handling and reporting, and keen to apply both academic learning and real-world experience to a business, administrative, or office-based role.

Recognised for reliability, problem-solving, and a strong work ethic.

Overview

2
2
years of professional experience
2
2
years of post-secondary education

Work History

Team Member

Tim Hortons
Ayr, South Ayrshire
07.2024 - Current
  • Kept work areas clean, organised, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximise performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Manager

McDonald's
Stevenston, North Ayrshire
05.2023 - 07.2023
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximise performance.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Higher National Diploma (HND) - Business

Ayrshire College
Ayr
08.2024 - Current

Higher National Certificate (HNC) - Business

Ayrshire College
Kilwinning
08.2023 - 07.2024

Skills

Customer service

Teamwork and collaboration

Complaint resolution

Positive attitude

Problem-solving

Clear communication

Computer skills

References

Holli Denham - Ex-Store Manager for Tim Horton

Sandra Ferguson - Curriculum Manager for Ayrshire College

Timeline

Higher National Diploma (HND) - Business

Ayrshire College
08.2024 - Current

Team Member

Tim Hortons
07.2024 - Current

Higher National Certificate (HNC) - Business

Ayrshire College
08.2023 - 07.2024

Team Manager

McDonald's
05.2023 - 07.2023
Ian Joseph DavidsonTrainee Shift Manager