Ian Young

Work History

Royal Mail

Birmingham , WestMidlands

11.2022 - Current

Safely loaded items into delivery vehicle to minimize damage while in transit.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Followed company policies and procedures during shift.
Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Utilized GPS navigation systems to navigate faster routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Verified package information to check for accuracy and completeness.
Contacted customers to confirm delivery details and locations.
Logged delivery information in tracking systems to enable real-time delivery status.
Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
Inspected truck prior to delivery, checking for proper stowage of packages.
Obtained signatures for delivery documents and packages.

Farmfoods

Solihull, WestMidlands

11.2020 - 11.2021

Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Kept detailed mileage and fuel reports to track overall fuel costs.
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Expedited deliveries to meet customer deadlines and requirements.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Verified accuracy of all deliveries against order forms.
Filled out load paperwork and DOT-mandated log books.
Identified mechanical issues, completed basic repairs and reported serious concerns to management.
Documented mileage, deliveries, pickups, customer issues and damages.
Operated light trucks to deliver loads as far as Number miles from home location.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.

Amazon

Droitwich/Birmingham , WestMidlands

05.2019 - 07.2020

Kept detailed mileage and fuel reports to track overall fuel costs.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Expedited deliveries to meet customer deadlines and requirements.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Managed customer inquiries and complaints in polite and professional manner.
Protected people and equipment from hazardous materials by using correct procedures.
Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.