Ian Young
Driving LGV C1 Courier
Solihull ,WestMidlands
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Delivery Courier
Royal Mail
Birmingham , WestMidlands
2022.11 - Current
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Followed company policies and procedures during shift.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Utilized GPS navigation systems to navigate faster routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified package information to check for accuracy and completeness.
- Contacted customers to confirm delivery details and locations.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Obtained signatures for delivery documents and packages.
Delivery Driver LGV 7.5
Farmfoods
Solihull, WestMidlands
2020.11 - 2021.11
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Verified accuracy of all deliveries against order forms.
- Filled out load paperwork and DOT-mandated log books.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Operated light trucks to deliver loads as far as Number miles from home location.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Delivery Driver
Amazon
Droitwich/Birmingham , WestMidlands
2019.05 - 2020.07
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Managed customer inquiries and complaints in polite and professional manner.
- Protected people and equipment from hazardous materials by using correct procedures.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Education
GCSE 7 -
09.1994
Skills
Business processes and procedures
Tracking specimens
Excellent driving skills
Package pickup and delivery
Attention to confidentiality
Returns pickup
Dispatch
Issue escalation
Handheld scanning devices
Item tracking
Mileage and service logs
Local routes
Route planning
Performance improvement
Handling pharmaceutical materials
Time management
Record Keeping
Valid driver's license
Delivering medical records
Building physician relationships
Sorting
GPS and route planning
CPC
Digital Taco
Flt license
ADhoc experience
Additional Information
I have been driving 27 years with a excellent driving record
0 points No criminal Record
Full DBS enhanced certificate
5 years delivery experience throughout WestMidlands for the major company's in Delivery.
Live in Solihull no baggage looking for new challenges opportunities.
Timeline
Delivery Courier - Royal Mail
2022.11 - Current
Delivery Driver LGV 7.5 - Farmfoods
2020.11 - 2021.11
Delivery Driver - Amazon
2019.05 - 2020.07
Lyndon School - GCSE 7,