ian willock
liverpool
Summary
Motivated individual with a strong foundation in customer service and teamwork. Delivers friendly, efficient service to enhance customer experiences. Adapts quickly to new challenges, demonstrating reliability and a commitment to excellence. Experienced in engaging customers, providing tailored advice, and ensuring seamless shopping experience. Known for maintaining positive attitude and thriving in fast-paced environments. Quick to learn and adapt to new products and sales techniques. Enthusiastic Retail Sales Associate with comprehensive expertise in customer service and sales. Delivers exceptional shopping experiences through strong communication and product knowledge. Adept at managing inventory, organising displays, and ensuring store cleanliness. Brings positive energy and customer-focused approach to drive sales and enhance customer satisfaction.
Overview
1
1
year of professional experience
Work History
Roofer
pete
liverpool
05.2026 - 09.2026
Assisted roofer with daily roofing and construction tasks on residential sites.
- Prepared and organised tools, equipment, and materials before and during jobs.
- Carried and moved roofing materials safely around each worksite daily.
- Kept work area clean, organised, and compliant with safety standards.
- Followed instructions closely and worked effectively as part of a team.
- Built reliability, time management, and health and safety know-how.
- Worked outdoors in varied weather, adapting to changing tasks safely.
- Worked comfortably at heights and consistently followed safety procedures and regulations.
- Stripped roofs of damaged tiles or slates, making repairs where possible.
- Cleaned up sites after project completion, dismantled scaffolding and removed waste materials.
Cashier Assistant
garry mcdoneld
liverpool
04.2025 - 05.2025
Football Complex Assistant & Cashier
- Assisted with the day-to-day running and maintenance of a busy football complex.
- Helped prepare football pitches and facilities before and after sessions and events.
- Kept the facilities clean, organised and safe for customers and staff.
- Assisted customers with general enquiries and provided friendly and helpful service.
- Worked as a cashier, handling cash and card payments accurately and responsibly.
- Served customers professionally and maintained a positive attitude during busy periods.
- Developed strong communication, teamwork and customer service skills.
- Demonstrated reliability, punctuality and the ability to work effectively under pressure.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Used POS machines to scan items and process transactions.
Education
GCSEs - business/media/ sport
maghull high six form
Liverpool, LIV2026
Skills
i have been apart of many football team in my younger years playing for preston but also being apart of some increable team which i was captain at i bring very strong leardership skills with being very easy to talk to with a very strong commitment to do my best in everthing i do
- Teamwork
- Customer service
- Communication skills
- Team player
- Verbal communication
- Problem assessment
Hobbies and interests
- football
- gym
- reading
- walking
Timeline
Roofer
pete
05.2026 - 09.2026
Cashier Assistant
garry mcdoneld
04.2025 - 05.2025
GCSEs - business/media/ sport
maghull high six form