Ian Williams

Role Overview:
Senior lead responsible for overseeing all aspects of construction delivery on gas distribution projects, ensuring operational excellence, compliance with industry regulations, and effective management of teams and resources across multiple workstreams.

Key Responsibilities:

• Lead construction teams, supervisors, and subcontractors across multiple sites ensuring safety, productivity, and compliance.
• Deliver projects to program and budget, ensuring alignment with client requirements.
• Implemented innovative solutions for overcoming project obstacles efficiently.
• Drive a strong health and safety culture through site audits, incident management, behavioural safety engagement, and full compliance with HSEQ, CDM, and NRSWA standards.
• Manage stakeholder relationships including client interfaces, local authorities, utility coordinators, and third-party contractors.
• Review and approve construction phase plans, RAMS, permit-to-work schemes, and ensure proper site documentation is maintained.
• Plan and schedule works in conjunction with planners, supervisors, and logistics to minimise disruption and ensure timely project delivery.
• Support the commercial team with valuations, variation management, and forecasting.
• Monitor and report on project performance, resource utilisation, and progress using project controls and reporting tools.
• Provide technical support and mentoring to site teams and ensure adherence to engineering specifications and standards.

Site Management:

• Oversee all on-site activities, ensuring adherence to project schedules, budgets, and quality standards.
• Plan and coordinate daily work activities, including resource allocation, equipment management, and subcontractor oversight.
• Conduct pre-start briefings and toolbox talks to ensure team alignment on project objectives and safety protocols.
• Monitor and manage site progress, identifying and addressing potential delays or issues proactively.

Health, Safety, and Compliance:

• Ensure compliance with Morrison Energy Services' Health, Safety, and Environmental (HSE) policies and all statutory regulations, including CDM 2015.
• Conduct regular site inspections, audits, and risk assessments to maintain safe working environment.
• Lead by example in promoting a strong safety culture, immediately addressing unsafe behaviour's and conditions.
• Ensure all workers, including subcontractors, are trained and competent for their tasks.

Stakeholder Engagement:

• Act as primary point of contact on-site for clients, project managers, subcontractors, and other stakeholders.
• Maintain strong working relationships with clients, addressing concerns promptly and professionally.
• Provide regular updates to the Project Manager on site progress, challenges, and proposed solutions.

Documentation and Reporting:

• Maintain accurate site records, including daily logs, permits, and incident reports.
• Ensure compliance with quality assurance standards by completing necessary inspections and documentation.
• Compile and submit weekly site reports, highlighting progress, risks, and resource requirements.

Leadership and Team Development:

• Supervise and motivate the site team, fostering a collaborative and results-driven work environment.
• Manage subcontractor performance, ensuring quality workmanship and adherence to schedules.
• Mentor junior staff and support their professional development.
• Facilitated training sessions for staff, enhancing skill development.
• Delegated tasks to appropriate personnel for increased productivity levels.

• Acted as a single point of contact for stakeholders
• Built and nurtured professional relationships with a wide range of stakeholders
• Identified and managed budget, timescale, and scope changes, recommending actions and improvements to meet project goals
• Acted as point of contact for high-level queries and represented the team at senior leadership meetings
• Addressed customer issues with compassion and professionalism, ensuring swift resolution
• Conducted audits and risk assessments to achieve regulatory compliance
• Monitored health and safety measures for guaranteed compliance
• Carried out day-to-day duties accurately and efficiently

• Used critical thinking to break down problems, evaluate solutions, and make decisions
• Delivered projects on time and under budget through strict implementation and cost controls
• Monitored project budgets, identifying and controlling costs within financial constraints
• Liaised with Senior managers to initiate plans and control costs for replacement projects
• Completed and filed compliance administration
• Enforced Health and Safety and general housekeeping policies and procedures to maintain compliance
• Conducted incident investigations to assess contributing factors and alleviate future risk
• Offered friendly, efficient customer service and handled challenging situations with ease
• Managed on-site evaluations, internal audits, and customer surveys
• Led cross-functional teams to achieve project goals on time.

• Emergency Response: Respond promptly to gas emergencies, including reported leaks, carbon monoxide incidents, and other urgent situations, ensuring public safety and compliance with industry standards.
• Gas Network Maintenance: Isolate and secure faulty gas services or mains, carry out minor repairs, and ensure the gas network remains operational and safe.
• Fault Diagnosis: Conduct thorough inspections to identify the source of leaks or issues, using industry-standard tools and techniques to determine appropriate action.
• Customer Communication: Provide clear and professional communication to customers during emergencies, offering reassurance and explaining safety protocols.
• Health & Safety Compliance: Adhere to SGN and legal health and safety guidelines, including the use of appropriate PPE, risk assessments, and safe working practices.
• Collaboration: Work closely with other teams and external emergency services when required, ensuring a coordinated approach to incident management.
• Documentation: Accurately record incident details, actions taken, and outcomes in line with company policies and industry regulations.

Key Achievements in the Role

• Successfully responded to emergencies, safeguarding the public and property.
• Contributed to maintaining SGN's reputation for prompt and effective emergency handling.
• Enhanced community trust through professional and empathetic customer interactions.