IAN REYNOLDS
STANSTEAD ABBOTTS,HERTFORDSHIRE
Summary
Results-driven dedicated Senior Account Manager with over 25 years of experience in the textiles industry, specialising in childrenswear. Recognised for a strong ability to drive profitability and growth, delivering consistent multi-million-dollar profits. Highly skilled in strategic account management, client relationship building, and complex negotiations. Demonstrated expertise in optimising operations, supply chain management, and achieving business objectives through analytical acumen and problem-solving capabilities. Committed to fostering long-term partnerships and enhancing operational efficiencies to consistently exceed performance targets.
Overview
30
30
years of professional experience
5
5
years of post-secondary education
Work history
Senior Account/Product Manager
EMA Textiles Ltd
London
01.2017 - 01.2024
- Effectively led the Dunnes Stores account, delivering over $2.6M USD net profit overseeing end-to-end production and supply chain operations
- Spearheaded regular business development trips to Dublin and Bangladesh, strengthening key partnerships ensuring seamless operational execution.
- Conducted competitor analysis identifying market opportunities.
Senior Product Manager
01.2004 - 01.2017
- Responsible for driving product strategy and account leadership for multiple high-profile clients
- Consistently achieved high levels of client satisfaction and sustained profitability through strategic product development.
- Boosted customer satisfaction with continuous improvement of existing products.
- Spearheaded rigorous competitor analysis to inform strategic decision making.
- Trained and mentored junior product teams to deliver on stringent timelines and exceptional quality standards.
- Uncovered challenges and issues prior to release, identifying and proactively resolving bugs and bottlenecks.
- Optimised product lifecycle, overseeing progress and mitigating issues from conception to post-launch follow-up.
- Coordinated with mentors to progress personal professional development.
- Monitored R&D activities for results, compliance with specifications and progress against deadlines.
Account Manager
01.1999 - 01.2004
- Leading substantial growth in the Adams Childrenswear Toddler Boys division, increasing annual revenue from £1.5M to £4.5M while maintaining a consistent net profit of £1M per year.
Assistant Account Manager
Adams Childrenswear
01.1998 - 01.1999
- Boyswear, managed key client relationships and facilitated regular buying trips to Hong Kong and China, ensuring successful procurement and supplier engagement.
Shipping Coordinator
01.1996 - 01.1998
- Streamlined logistics and shipment processes for childrenswear, significantly improving profitability through optimized delivery schedules and enhanced logistics management.
Accounts Clerk
Fitzpatrick's Ltd
01.1994 - 01.1996
- Managed financial operations including trading, profit and loss statements, balance sheets, and daily bank transfers
- Delivered administrative and financial support to ensure efficient day-to-day operations and accurate reporting
- Key Roles/achievements in Managing Accounts (Last 10 Years)- Directed strategic full service account management from design concept to manufacture to final on-time garment delivery ensuring consistent growth and profitability
- Developed strong, long-term client relationships, driving client satisfaction and loyalty
- Designed and implemented innovative sales strategies, contributing to significant revenue increases
- Provided key insights to support senior management decision-making and drive overall business success
- Achieved the highest profit margins consistently year on year
- Facilitated EMA's acquisition of a 50% stake in Sock-Ons
- Led buying/business trips to Hong Kong, China, India, and Bangladesh to strengthen client relationships and increase turnover.
Education
GCSEs -
Turnford Secondary School
Hertfordshire 09.1987 - 06.1992
Hertford Regional College
1994
Skills
- Customer Service
- Outstanding communication
- Collaboration Skills
- Price Negotiation
- Analytical Thinking, Numerical Proficiency
- Methodical Approach with innovation and creativity
- Market understanding
- Negotiation tactics
- New account development
- Market analysis
- Teamwork and Critical Path Time Management
- Microsoft Office/Word/Excel/PowerPoint
- Qualified Driver CPC/Tachograph
Interests
- Carp Fishing- , Cycling- Supporting my children's sporting activities
References
References available upon request.
Timeline
Senior Account/Product Manager
EMA Textiles Ltd
01.2017 - 01.2024
Senior Product Manager
01.2004 - 01.2017
Account Manager
01.1999 - 01.2004
Assistant Account Manager
Adams Childrenswear
01.1998 - 01.1999
Shipping Coordinator
01.1996 - 01.1998
Accounts Clerk
Fitzpatrick's Ltd
01.1994 - 01.1996
GCSEs -
Turnford Secondary School
09.1987 - 06.1992
Hertford Regional College
Similar Profiles
Yuliya AlshanskayaYuliya Alshanskaya
Administrative Assistant at EMA JewelryAdministrative Assistant at EMA Jewelry
Tyberias WindhamTyberias Windham
Emergency Management Intern at Tuscaloosa EMAEmergency Management Intern at Tuscaloosa EMA
Ivan BisantiIvan Bisanti
Laborer at EMA ElectricsLaborer at EMA Electrics
Jake ReynoldsJake Reynolds
Waiter at Fish & Eels RestaurantWaiter at Fish & Eels Restaurant
Leigh BaileyLeigh Bailey
Dedicated Receptionist at The Esporta Health ClubDedicated Receptionist at The Esporta Health Club