Ian Pullen
Hilton,Derbyshire
Summary
Dynamic professional specialising in operational efficiency with a proven track record of achieving results. Exceptional adaptability to new tasks and environments ensures seamless integration and productivity. Strong collaboration and individual work skills, combined with effective time management, consistently meet and exceed objectives. Committed to continuous improvement and excellence in all endeavours .
Overview
36
36
years of professional experience
1
1
Certification
Work history
Manufacturing Technical Specialist
Nestle UK Ltd
Hatton
2007.08 - 2025.06
- Creation and delivering training, training materials to coffee manufacturing operators, with ultimate sign off of skills on all processes.
- Key stakeholder and owner for process safety, improvements, liaising with other factories globally to share best practices.
- Owner and creator for safe systems of work, risk assessments for all activities for the processes I was key stakeholder for.
- Liaising daily with other team members across all roles within the manufacturing teams, as well as members of other cross functional teams and parts of the factory to ensure positive focus and drive to meet the KPI’s, quality targets and manufacturing plans.
- Problem solving process issues whether mechanical, electrical, software or losses.
- Creation of reports for process output across complex processes to ensure process targets and losses are clearly identified.
- Supporting upstream and downstream departments in issues they may be experiencing to share my multi faceted understanding and experience of the manufacturing end to end supply chain.
- Supporting other factories in their complex issues, even having to visit them to assist if required.
- During my time in role also start up manager for a new filling line (1 year secondment) and also start up manager for new processes in my area whilst still fulfilling my role.
- Ensure that activities were following all COSHH, HACCP guidelines with regular review of these to ensure and changes on the processes or utilities captured and included, then trained out to the teams.
- During this role relocated from the Hayes factory, near Heathrow, to the Tutbury factory in January 2015 as the Hayes factory was being closed down.
Shift Production Manager
Nestle UK Ltd
Hayes, Middlesex
1998.06 - 2007.08
- Management and support for shift team for the end to end Freeze Dried coffee manufacturing process.
- Training, recruitment and support for shift team, management of absences, both planned and unplanned.
- Ensure that activities were following all COSHH, HACCP guidelines
- Working with upstream and downstream department shift managers to ensure optimum productivity and supply to minimise any downtime and losses.
- Creation of daily production reports to ensure focus on costs and productivity were available for the area managers.
- Discipline and conflict management of the team.
Coffee Process Operator
Nestle UK Ltd
Hayes, Middlesex
1995.06 - 1998.06
- Running and problem solving a complex coffee extraction and evaporation plant. Ensure KPI are maintained on speed, yield whilst ensure operation is safe as dealing with extreme pressures and temperatures.
- Problem solving issues and escalation for technical support if required.
- Following all safe systems of work, ensuring all factors from risk assessments and COSHH were followed.
- During this role was seconded to a project for a new type of extraction process, assisting in running the first industrialised version of this process, creating training documentation and delivering the training to my peers joining post the project.
Duty Manager
Windsor Leisure Pool
Windsor, Berkshire
1989.08 - 1995.06
- Running, creation of all swimming lessons, crèche and school clubs. Management, training and support to all the staff for these activities.
- Daily operational support for the centre, restaurant, reception etc. for all the daily swimming, keep fit and gym sessions running g each day.
- Front of house support for any customer issues to allow safe and efficient resolutions.
- Daily monitoring and operation of the plant process equipment (water, chemicals and air) to ensure optimal and safe levels for the customers at all times.
- Ensure all public areas of the centre were kept clean and to the high standard our customers expected.
- Management of shifts and additional cover if required not only for my areas of ownership but also poolside to ensure the correct level of cover to ensure the customer’s safety when swimming.
- National Pool Lifeguard trainer assessor so I could ensure the training and qualification of the staff on site, but also other pools.
Education
O-Levels and GCSE’s -
Abbotsfield Comprehensive School
Hillingdon 09/1980 - 06/1986
Skills
- Adaptability to new tasks, interfaces and knowledge
- Team collaboration and individual work
- Results-driven mindset
- Operational efficiency
- Time management expertise
Certification
O-Level’s - English Language B/ Mathematics C/ Graphic Communication C/ Art C/ Economics D/ Sociology D
GCSE’s - Physics 1/ Geography 2/ History 2/ Geography 2
First Aid at Work Oct 1989 - June 2025
Level 3 HACCP for Food Manufacturing Distinction - Dec 2010
CIEH Level 3 Food Safety Supervision for Manufacturing - Nov 2008
Timeline
Manufacturing Technical Specialist
Nestle UK Ltd
2007.08 - 2025.06
Shift Production Manager
Nestle UK Ltd
1998.06 - 2007.08
Coffee Process Operator
Nestle UK Ltd
1995.06 - 1998.06
Duty Manager
Windsor Leisure Pool
1989.08 - 1995.06
O-Levels and GCSE’s -
Abbotsfield Comprehensive School
09/1980 - 06/1986