Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Ian Price

Ian Price

Lancing,West Sussex

Summary

Technical Support Engineer with extensive experience in facilitating telephone, email, and online support for engineers during product installation and maintenance. Proven track record in conducting testing and repair of products to ensure optimal functionality, alongside enhancing operational efficiency through effective troubleshooting processes. Former Electronics Technician at SOS Communications, delivering comprehensive technical support for telephone systems and ensuring repairs adhered to established protocols. Core competencies include technical issues analysis, remote desktop support, operating systems knowledge, and desktop support. Committed to advancing career in technical support engineering by leveraging skills to optimise system performance and reliability.

Overview

14
14
years of professional experience

Work History

Technical Support Engineer

Lismore Instruments
Partridge Green, West Sussex
12.2019 - Current
  • Facilitated telephone, email, and online support for engineers during product installation and maintenance.
  • Conducted testing and repair of products to ensure optimal functionality.
  • Facilitated troubleshooting processes for engineering teams, enhancing operational efficiency.

Electronics Technician

SOS Communications
Broadbrige Heath, West Sussex
07.2012 - 11.2019
  • Delivered comprehensive technical support for telephone systems.
  • Assisted in repairing telephone systems to enhance functionality and reliability.
  • Ensured all repairs adhered to established protocols to maintain quality and compliance.

Education

City & Guilds - Television, Radio and recording

Brighton Techical Colledge
Brighton
1987

Skills

  • Technical issues analysis
  • Remote desktop support
  • Operating systems knowledge
  • Desktop support

Interests

  • Playing Piano and Guitar
  • Walking
  • Gardening

Timeline

Technical Support Engineer

Lismore Instruments
12.2019 - Current

Electronics Technician

SOS Communications
07.2012 - 11.2019

City & Guilds - Television, Radio and recording

Brighton Techical Colledge
Ian Price