A highly skilled professional with extensive knowledge of Excel, including Index, Xlookup, and Visual Basic. Detailed understanding of SAP and Redlands, combined with expertise in business cost contribution and problem-solving. Proven ability to build rapport, remain calm under pressure, and work cross-functionally. Strong coaching knowledge and team working skills enhance collaborative efforts. Career goal: to be constantly challenged to push my boundaries of knowledge.
Retained and grew a portfolio year on year of approx £30m over 45 to 50 customers based within the Midlands area.
Implemented pricing reviews to ensure Royal Mail retained business while ensuring profitable traffic and cost contribution.
Managed my diary, ensuring all customers were contacted and visited and delivered campaigns to business deadline.
Used Excel, SAP and Redlands to create daily and Weekly plans.
Provided essential reports and presentations to senior managers regarding portfolio plans and forecasting.
Built and retained close working ties with operational colleagues to ensure reliable and cost-efficient services.
Under taking level 5 coaching course due to finish may 2025
Identify opportunities to pitch against competitors
Provide competitive pricing against the competition.
Sell the benefits of Royal Mail.
Deliver on a target.
Work closely with Local operational colleagues to ensure that services were create and implemented to deadlines.