Ian Park
Oxford,Oxfordshire
Summary
Senior Key Account Manager with expertise in managing high-profile retail accounts across the UK and Europe. Proven track record of increasing product range and driving annual sales through effective negotiation of vendor agreements and incentive structures. Strong focus on timely order delivery and relationship building, ensuring high standards and customer satisfaction. Background in military service enhances professionalism and commitment to achieving targets and delivering results.
Overview
21
21
years of professional experience
Work History
Senior Retail Account Manager
JSP Limited
11.2013 - Current
- As an Account Manager, I take pride in developing strong relationships with my customers and connecting with key business executives and stakeholders.
- Answering client queries and identifying new business opportunities among existing customers is a must.
- I have had the privilege of working closely with large distribution organizations, bringing turnovers of £12.5 million annually from £1.1 million to the JSP Retail Department.
- I achieved this by working closely with overseas manufacturing on Incoterms to obtain the best direct shipping costs, while winning new business and maintaining existing accounts.
- This partnership enabled us to deliver PPE to the marketplace at the right price, building a strong relationship which holds strength amongst my accounts.
- Sales reports are a key aspect of my role, and I take pride in preparing them.
- I believe that strong relationships are the foundation to build on and a key part of building partnerships.
Self Employed
The Witney Emporium Ltd
11.2012 - 12.2013
- Marketing my business to the public using local advertisement companies while pushing my name out using the best resources that were available at the best prices.
- Contacting suppliers getting the best deals and securing a future relationship to succeed in future deals at cost effective prices and quantities.
- Preparing my daily book keeping to pass on to my accountant weekly, inputting my daily data into Microsoft Excel.
- Delivering and collecting of items to and from the public, keeping to a tight timesheet while giving the best customer service and professional appearance at all times.
- Dealing with daily customer service issues in store giving the best advice and service available.
- Managing personnel in house and externally briefing them on daily duties and personal presentation.
- General Day to day shop managing arranging stock to be delivered and to get stock in.
- Meeting daily targets and monthly targets to ensure a smooth running organisation.
- Reason for leaving: Sold my business
Corporal
Royal Navy/148 Boarding Squadron/Royal Marines
04.2005 - 11.2012
- Deliver a combination of capabilities including high threat capacity-building and training of overseas partnered forces; Ships Force Protection Teams; training to indigenous forces; maritime interdiction and boarding operations.
- Reason for leaving the Armed Forces: Notice period.
Education
BMW Apprentice - Mechanical, Electrical and Electronics Engineering
BMW
CMI LEVEL 3 - First Line Management (QCF)
Armed Forces
CMI LEVEL 2 Diploma - Team Leading/Management/Customer Service/Controlling Resources
Armed Forces
NVQ LEVEL 2 - Public Services
Armed Forces
Level 2 Key Skills -
Armed Forces
Level 1 Key Skills - Information Technology
Armed Forces
FAA LEVEL 3 - First Aid at Work QCF
Armed Forces
City & Guilds Level 1, 2 & 3 - Engineering
Oxpens College
German -
Henry Box School
Science -
Henry Box School
Maths -
Henry Box School
Skills
- Negotiation expertise
- Sales reporting and analysis
- Business development strategies
- National account management
- Sales forecasting techniques
- Market analysis and trends
- Budget management
- Resource allocation planning
- B2B sales proficiency
Additional Information
Several character references available on request.
References
- Mark Felstead, Mitie, Height Safety Director, 07984 821005
- Jason Reynolds, JSP LTD, Retail Director, 01993 824000
Timeline
Senior Retail Account Manager
JSP Limited
11.2013 - Current
Self Employed
The Witney Emporium Ltd
11.2012 - 12.2013
Corporal
Royal Navy/148 Boarding Squadron/Royal Marines
04.2005 - 11.2012
BMW Apprentice - Mechanical, Electrical and Electronics Engineering
BMW
CMI LEVEL 3 - First Line Management (QCF)
Armed Forces
CMI LEVEL 2 Diploma - Team Leading/Management/Customer Service/Controlling Resources
Armed Forces
NVQ LEVEL 2 - Public Services
Armed Forces
Level 2 Key Skills -
Armed Forces
Level 1 Key Skills - Information Technology
Armed Forces
FAA LEVEL 3 - First Aid at Work QCF
Armed Forces
City & Guilds Level 1, 2 & 3 - Engineering
Oxpens College
German -
Henry Box School
Science -
Henry Box School
Maths -
Henry Box School