Ian Mullett

• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Completed duties to deliver on targets with accuracy and efficiency.
• Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.

Collecting customer and taking them to their destinations in a safe driving manner and as quickly as possible

Checking lorry was in safe and working order before heading out to carry out my jobs . Picking up customers cars and checking them for additional damage and securing them safely on the flatbed and strapping securely then taking them to the garage of their choice . Also a car hire company where we wld deliver and check out the car to the customer and answer any questions they mite have about the vehicle

Going to my local depot and getting my jobs for the day . Loading my van up with the glass and trims and restocking my van with tools and other items needed . Going to customer home address or work address to carry out repair work or to secure vehicles after break inns . Taking payment and complete paperwork. Then when on rota to cover out of hours call out at weekends and through the nite to cover my area and go to vehicle break inns to fit new glass or secure till we can fit the glass . Also meeting other depot drivers if we have the glass and they didn’t and needed it . And meeting other windscreen technician at jobs if they needed help