Summary
Overview
Work history
Skills
Timeline
Generic

Ian Heard

Yelverton,Devon

Summary

Dedicated professional with expertise in warehouse logistics and a strong focus on safety awareness. Demonstrates exceptional adaptability and a positive attitude, ensuring efficient operations and customer satisfaction. Skilled in professional communication, with a clean driving licence, ready to contribute to team success and pursue opportunities for growth in logistics management.

Overview

22
22
years of professional experience

Work history

Machine Operator / relief warehouse operative

Tamar Packaging Solutions
Tavistock
04.2013 - Current
  • Using a rotary die cutting press to make food contact packaging to BRC food safety regulations.
  • Maintained clean and organised work areas.
  • Adhered to health and safety regulations, promoting a safe working environment.
  • Followed strict clean-up protocols after each production run, maintaining a clean and safe working environment.
  • Operated a variety of machinery, adhering strictly to safety protocols and operational guidelines to maintain workplace safety.
  • Maintained assigned equipment, performing daily inspections to ensure compliance with operational and safety requirements.
  • Adjusted machine settings for different production runs, ensuring precision and compliance with product specifications.
  • Monitored machine performance, identifying and rectifying minor malfunctions to prevent downtime and maintain productivity.
  • Set-up machines for various jobs for high-quality manufacturing and waste reduction.
  • Worked flexibly across multiple production lines, adapting quickly to new processes and machinery to meet changing production needs.
  • Expertly operated equipment in accordance with company procedures and customer requirements.
  • Checked finished product quality through in-depth tests and evaluations.
  • Selected proper tools and equipment to manufacture quality parts.
  • Completed log books and inspection reports accurately and quickly.
  • Trained new staff on machine operation and safety procedures, fostering a culture of safety and efficiency within the team.
  • Operated forklifts safely to transport goods and materials throughout warehouse, adhering to strict safety protocols.
  • Operated forklift machinery safely, adhering to all health and safety regulations to minimise workplace accidents.
  • Transported and stacked loads, prioritising load safety and security.
  • Located and moved stock throughout warehouses using forklifts, pallets and crates.
  • Kept in line with safety regulations by wearing hard hats, high viz and other PPE.
  • Assisted with packaging and labelling of goods when required, supporting other warehouse operations.
  • Loaded and unloaded goods from trucks, ensuring timely distribution to the appropriate departments.
  • Used industrial plastic wraps and pallets to prepare goods for delivery.
  • Loaded and unloaded delivery vehicles, carefully stacking and securing goods to prevent damage during transportation.

Pallet Repairer

A+M Pallets
Tavistock, Devon
05.2010 - 03.2013
  • Worked independently on projects and tasks within carpentry team.
  • Operated band, circular, jig, reciprocating, chop and mitre saws.
  • Utilised hand tools and power tools effectively to disassemble and reassemble pallets.

Bartender

The Castle Inn
Lydford, Devon
11.2007 - 12.2009
  • Kept bar stocked and organised for easy access and quick service to customers.
  • Took customer orders and prepared drinks following best practices for each type.
  • Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
  • Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.
  • Washed and put away glassware after customer use, maintaining ready stock for customer service.
  • Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
  • Verified customer age using official government identifications prior to serving alcohol.
  • Removed empty kegs, tapped new kegs and attached supply lines.
  • Polished glass and cutlery before storing.
  • Coordinated with kitchen staff to ensure timely delivery of food orders to bar patrons.

Cashier/relief warehouse operative

Focus DIY
Tavistock, Devon
03.2004 - 09.2007
  • Processed payments by cash, cheque, or card to complete transactions.
  • Maintained clean, tidy and organised checkout areas.
  • Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
  • Processed transactions quickly and accurately, enhancing customer checkout experience.
  • Used POS machines to scan items and process transactions.
  • Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
  • Maintained cleanliness and organisation in the warehouse to support a safe working environment.
  • Loaded and unloaded delivery vehicles, handling goods with care to avoid damage and ensure efficient distribution.
  • Operated forklifts safely to transport goods and materials throughout warehouse, adhering to strict safety protocols.
  • Moved large, bulky items using fork lift vehicles with correct procedures.
  • Removed stock from pallets to staging areas and reorganised into containers or new pallets based on listed destination.
  • Loaded and unloaded goods from trucks, ensuring timely distribution to the appropriate departments.
  • Conducted daily equipment checks on forklifts to maintain optimal performance and report any malfunctions.

Skills

  • Warehouse logistics
  • Adaptability
  • Customer service
  • Positive attitude
  • Safety awareness
  • Professional communication
  • Driving licence (clean)
  • Van driving experience

Timeline

Machine Operator / relief warehouse operative

Tamar Packaging Solutions
04.2013 - Current

Pallet Repairer

A+M Pallets
05.2010 - 03.2013

Bartender

The Castle Inn
11.2007 - 12.2009

Cashier/relief warehouse operative

Focus DIY
03.2004 - 09.2007
Ian Heard