Summary
Overview
Work history
Skills
Affiliations
Timeline
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Ian Hartley

Barnsley,England

Summary

A dedicated professional with expertise in customer relationship management systems, effective delegating, and diplomatic communication. Demonstrates a strong ability to inspire motivation and integrate product knowledge, ensuring seamless operations and staff recruitment. Proven track record in crisis handling, mentoring, and coaching, aiming to leverage these skills for continued career growth and organisational success.

Overview

16
16
years of professional experience

Work history

facilities manager

OCS Group UK
Knottingley, Wakefield
11.2020 - 03.2025
  • Supervised project timelines for timely completion.
  • Fostered a positive work environment with regular team-building activities.
  • Streamlined communication channels, enhanced internal information flow.
  • Maintained inventory control, reduced stock shortages.
  • Enforced safety regulations to reduce workplace accidents.
  • Facilitated staff training, resulting in better customer service.

Car sales executive

FIRST 4 CAR
Pudsey, Leeds
05.2009 - 08.2020
  • Identified suitable vehicles for customers' needs, enhancing their buying experience.
  • Established trust with clients by demonstrating transparency in all transactions.
  • Participated actively in sales meetings, contributing valuable ideas and feedback.
  • Resolved customer complaints promptly, maintaining company's reputation.

Skills

  • Customer relationship management systems
  • Effective delegating
  • Diplomatic communication
  • Inspiring motivation
  • Product knowledge and integration
  • Staff recruitment
  • Crisis handling
  • Mentoring and coaching

Affiliations

I like to travel I have a motorhome and get off whenever I can I have driven to France, Belgium,Italy and Spain

Timeline

facilities manager

OCS Group UK
11.2020 - 03.2025

Car sales executive

FIRST 4 CAR
05.2009 - 08.2020

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