Ian Harley
Huddersfield,North England
Summary
Resourceful Sales Executive with four years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
Commercial sales executive
D.M Keith
Bradford
03.2025 - 12.2025
- Collaborated effectively with cross-functional teams, ensuring streamlined operations.
- Facilitated regular sales training sessions for team skill development.
- Provided exceptional customer service, improving client retention rates.
- Resolved customer complaints promptly to maintain positive company reputation.
- Tried my hardest. however car sales is where i want to be.
Sales Executive
Mercedes-Benz
12.2023 - 03.2025
- Successfully met and exceeded sales targets in a competitive market.
- Built and maintained strong customer relationships, ensuring repeat business and customer loyalty.
- Provided expert product knowledge and tailored solutions to meet individual customer needs.
- Assisted in the management of customer inquiries, bookings, and after-sales service
Sales Executive
Cars2 Renault Wakefield
01.2021 - 03.2023
- SOLD 19 CARS IN MY FIRST FULL MONTH
- UNDERTOOK PROSPECTING
- GAINED FACE TO FACE SKILLS
- CONFIDENT IN DEALING
- DISCUSSED FINANCE OPTIONS WITH CUSTOMERS
- TRIED TO GET EXTRA PRODUCTS INTO CUSTOMERS
- UPDATED CUSTOMERS
- AVERAGE AROUND 15 CARS A MONTH
- QUALIFIED CUSTOMERS
- WORK LONG HOURS
- HELPED NEW STARTERS WHEN THEY STARTED
Microbiology Laboratory Technician
Microsearch
Halifax
09.2020 - 02.2022
- Thoroughly cleaned and disinfected laboratory equipment such as incubators, hoods and safety cabinets, maintaining safety compliance throughout
- Calibrated all equipment, including pipettes, spiral machines and also the diluent machines trying to keep attention to detail to minimise errors
- Maintained accurate and thorough scientific records for salmonella and listeria projects, thoroughly safeguarding against errors
- Studied the genetic, chemical and physical attributes of cells, tissues and organisms to determine bacteria
- Kept research findings and sensitive data safely stored on LIMS
- Kept all sampling and monitoring equipment in excellent working order through regular preventative maintenance.
Barber House Of Handsom
Halifax
05.2018 - 05.2020
- Sanitised equipment and parts and maintained working areas in a neat fashion
- Offered clients catalogue showcasing hairstyle options so they could decide on cut and colour
- Educated clients on proper hair care
- Updated appointment calendar and set shift schedules
- Clipped and sheared hair into diverse cuts and fades for 10-15 customers daily
- Sold and promoted hair care products and cosmetics
- Completed continuing education and training to stay up to date with new trends and techniques.
Hospitality Team Member
Sodexo
Huddersfield
05.2016 - 01.2018
- Successfully delivered an outstanding customer experience to meet and exceed customer's expectations
- Processed cash and card payments, providing correct change and feedback forms where required
- Cleared tables, glasses, cutlery and sanitised areas where needed, proactively asking customers for additional orders for upselling purposes
- Acted as a runner for drinks and food, taking to tables within tight deadlines to maintain smooth operations
- Took orders and made suggestions according to guest tastes and preferences, upselling wherever possible
- Became an effective team player, proactively suggesting process improvements and delivering on targets
- Maintained neat and tidy reception area through frequent cleaning and organising.
Education
A-Levels - business
Huddersfield New College
Huddersfield 09.2016 - 07.2018
Skills
- Client communication
- Product knowledge
- Excellent communication skills
- Sales process
- Promotional sales events
- Cross-cultural sales background
- Compelling leadership skills
- Exceptional multitasker
- Service promotions
- Customer relations
- Customer service
- Sales goal attainment
Timeline
Commercial sales executive
D.M Keith
03.2025 - 12.2025
Sales Executive
Mercedes-Benz
12.2023 - 03.2025
Sales Executive
Cars2 Renault Wakefield
01.2021 - 03.2023
Microbiology Laboratory Technician
Microsearch
09.2020 - 02.2022
Barber House Of Handsom
05.2018 - 05.2020
A-Levels - business
Huddersfield New College
09.2016 - 07.2018
Hospitality Team Member
Sodexo
05.2016 - 01.2018