Ian David Webb
SWINDON,Wiltshire
Summary
Mental health worker with over 20 years of experience covering psychiatric nursing, reacting to emergencies, liaison with local authorities and care services, drug administration, day-to-day support for independent living, and delivering recovery based care plans.
Overview
40
40
years of professional experience
Work History
Support Worker
Together for mental wellbeing
SWINDON, Wiltshire
04.2024 - 08.2026
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Offered emotional support and companionship, reducing feelings of isolation among clients.
- Encouraged service users to be independent and active members of society.
- Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
- Provided support in social, physical and emotional areas to assist clients with integrating into local community.
- Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
- Communicated effectively with clients' families, providing updates and advice to support them in their caring roles.
- Developed trusting relationships with service users and advocated on their behalf.
- Delivered client-centred approach by contacting external social service agencies to obtain holistic view of individuals.
Specialist support worker
Swindon Borough Council
SWINDON, Wiltshire
03.2019 - 09.2022
- Oversaw compliance with regulatory standards, mitigating risks and safeguarding organisational reputation.
- Maintained clean, safe working environments to eliminate accident risks.
- Engaged with customers to better understand needs and deliver excellent service.
- Built and maintained courteous and effective working relationships.
- Enhanced working relationships by participating in team-building activities.
- Actively listened to customers to fully understand requests and address concerns.
support worker
First city Nursing
SWINDON, Wiltshire
01.2017 - 03.2019
- Assisted clients with daily living activities, including personal hygiene, meal preparation, and mobility, promoting independence.
- Provided personalised care and support to individuals with diverse needs, enhancing their quality of life.
- Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
- Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
Mental Health / Learning Disability Senior Support Worker
XL Care
Swindon
05.2012 - 08.2016
- Creating care plans and case notes.
- Supporting individuals, creating structured days, helping to enable independent living skills.
- Liaising with social workers, community nurses and community mental health team.
- Medication administration, counseling patients.
Mental Health Support Worker
Rethink Mental Illness
Swindon
06.2007 - 04.2012
- Creating care plans and case notes.
- Liaising with family and friends, social workers, community nurses and community mental health team.
- Medication administration, counseling patients.
Grade B Acute Mental Health Nurse
Whitchurch Hospital
Cardiff
03.2006 - 03.2007
- Admissions of new clients, creating care plans and case notes.
- Liaising with family and friends, social workers, community nurses and community mental health team.
- Duties included: react and restrain psychiatric emergencies and carry the bleep for rapid response.
- Drug administration, counseling patients and organizing placements of clients to specialist units.
- Escorting to hospital and criminal courts for convictions - commonly forensic clients deemed as violent.
Activity Mental Health Nurse
Llanfair Mental Health Unit
Penarth
07.2005 - 03.2006
- Created in-house activities and structured days for clients based on individual needs.
- I had to create timetables and motivate clients, establish referral schemes for various therapies e.g. physiotherapy, occupational health, art therapy, relaxation techniques and cooking skills.
- Arranged benefits, housing and social workers for clients, as well as trips, sports & music events and outdoor pursuits.
Grade B Acute Mental Health Nurse
Whitchurch Hospital
Cardiff
11.1999 - 07.2005
- See above, March 2006, same position at Whitchurch Hospital.
Foreman
Western Board Mills
Pontypridd
09.1986 - 11.1999
- Responsibilities involved machine operation, stock taking and fork lift truck driving.
- I became foreman managing a team of 24 people.
- My main responsibilities were making production control decisions and ensuring performance met quality control standards, arranging sick cover and holiday leave, stock control, quality control and setting up machinery.
- I became a voluntary union rep, negotiating on shift patterns, pay and safe working practices.
Education
OCR NVQ Level 3 - Health & Social Care
09.2009
NVQ Level 11 -
City of Guilds Centre
Cardiff09.2003
NVQ Level 1 -
City of Guilds Centre
Cardiff09.2001
Recovery Training -
Mo Cohen
06.2008
O-Level's - 5 subjects at Grade C and above, including Maths and English
Coedylan Comprehensive
Pontypridd06.1978
Manual Handling -
University of Wales
Cardiff05.2006
NCFE Level 2 - Safe Handling of Medicines
03.2009
Skills
- Initiative
- Leadership
- Negotiating
- Therapeutic management of violent and aggressive behavior
- Confidence to control an environment
- Diffuse potentially harmful situations
- Communication
- Written communication
- Oral communication
- PC skills
- Internet skills
- Time Management
- Team Work
Hobbies and Interests
- Sport in all its forms including playing football, athletics, rugby, cycling and as an assistant coach for under-15's football side.
- Keen photographer and studying how to get the most out of digital camera.
Custom Section
- 2011-03-01, Training Modules
- 2009-09-01, OCR NVQ Level 3 - Health & Social Care
- 2009-03-01, NCFE Level 2 - Safe Handling of Medicines
- 2008-06-01, Recovery Training - Mo Cohen
- 2006-05-01, Manual Handling, University of Wales, Cardiff
- 2006-04-01, REACT Training, Whitchurch Hospital, Cardiff
- 2005-11-01, Cultural Awareness, Whitchurch Hospital, Cardiff
- 2003-09-01, NVQ Level 11, City of Guilds Centre, Cardiff
- 2001-09-01, NVQ Level 1, City of Guilds Centre, Cardiff
- 1995-01-01, Union Representative Training, Western Board Mill
- 1978-06-01, O-Level's, Coedylan Comprehensive, Pontypridd
Timeline
Support Worker
Together for mental wellbeing
04.2024 - 08.2026
Specialist support worker
Swindon Borough Council
03.2019 - 09.2022
support worker
First city Nursing
01.2017 - 03.2019
Mental Health / Learning Disability Senior Support Worker
XL Care
05.2012 - 08.2016
Mental Health Support Worker
Rethink Mental Illness
06.2007 - 04.2012
Grade B Acute Mental Health Nurse
Whitchurch Hospital
03.2006 - 03.2007
Activity Mental Health Nurse
Llanfair Mental Health Unit
07.2005 - 03.2006
Grade B Acute Mental Health Nurse
Whitchurch Hospital
11.1999 - 07.2005
Foreman
Western Board Mills
09.1986 - 11.1999
OCR NVQ Level 3 - Health & Social Care
NVQ Level 11 -
City of Guilds Centre
NVQ Level 1 -
City of Guilds Centre
Recovery Training -
Mo Cohen
O-Level's - 5 subjects at Grade C and above, including Maths and English
Coedylan Comprehensive
Manual Handling -
University of Wales