Microsoft Word
Ian Berwick-Moore
Finance Administration
ROCHESTER
Summary
Dynamic professional with a proven track record at PricewaterhouseCoopers, excelling in CRM proficiency and fostering teamwork. Achieved sales forecasts with 90% accuracy, demonstrating exceptional financial acumen and communication skills. Expert in streamlining operations and enhancing client satisfaction through innovative problem-solving and effective collaboration. Developed skills in fast-paced, customer-focused environment, seeking to transition into new field. Expertise in time management and navigating challenging routes, along with exceptional problem-solving and multitasking abilities. Ready to leverage these transferrable skills in new professional setting. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Driver Specialist
SE Tyres
03.2024 - Current
- Resolved logistical challenges by coordinating closely with other departments, fostering a collaborative work environment.
- Developed strong client relationships, addressing any concerns promptly and professionally to foster loyalty and trust.
- Enhanced customer satisfaction by providing timely and efficient deliveries.
Live-In Carer
Personal Employer
11.2023 - 03.2024
- Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
- Collaborated with family members to provide emotional support and updates.
Field Service Technician
Qube Logistics
01.2023 - 11.2023
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
Live-In Carer
Personal Employer
08.2022 - 01.2023
- Provided nutritious meal planning and preparation, catering to individual dietary needs and preferences.
- Enhanced family member '' physical well-being through assistance with personal hygiene, dressing, and grooming tasks.
- Collaborated with family members to provide emotional support.
Client Account Executive
PricewaterhouseCoopers
01.2021 - 08.2022
- Established close relationships with senior financial members, Tax Managers and Tax Directors.
- Mastered and constantly improved tax prospecting, follow-up and tax risk processes.
- Monitored industry trends to provide valuable insights and recommendations to colleagues and clients.
- Provided sales forecasts within 90% accuracy each quarter and each year for long-term strategic planning.
- Leveraged CRM to collect, audit, and manage tax data and client information.
- Used Workday and Sage to keep accurate records pertaining to inventory and account notes.
Finance Systems Officer - Temporary Contract
Kingston City Council
03.2020 - 12.2020
- Ensured compliance with industry regulations through diligent monitoring of systems and implementation of necessary updates or changes.
- Led team of systems analysts, providing guidance and support in completing projects on time and within budget constraints.
- Conducted comprehensive system audits, identifying areas for improvement and developing action plans to address concerns.
- Established effective communication channels between IT departments and end-users, fostering collaboration on technology initiatives.
Finance Administrator - Temporary Contract
The Children's Society
03.2019 - 03.2020
- Ensured timely payment of vendor invoices, maintaining strong relationships with suppliers and partners.
- Supported month-end close processes, ensuring accurate and timely submission of financial statements to stakeholders.
- Prepared and posted receipts and deposits to facilitate standard bookkeeping.
- Monitored and compiled data and reports to present to leadership.
Contract Support Officer
Camden Council
11.2012 - 02.2019
- Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction.
- Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements.
- Created, prepared, and delivered reports to various departments and general public.
- Oversaw budget and tracked expenses against planned works.
Administrator - Temporary Contract
Peabody
11.2011 - 11.2012
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
Repairs Administrator - Temporary Contract
Viridian
02.2010 - 11.2011
- Receiving incoming repair / surveyor’s inspection requests from other departments and arranging appointments for these.
- Re-arranging repair appointments.
- Was able to minimize the backlog of outstanding repair requests which this workplace had within a short period of time.
Education
AAT Certificate - Accounting And Finance
Advanced Learning Centre
London, United Kingdom 04.2001 -
RSA - Computer And Information Systems
Southwark College
London, United Kingdom 04.2001 -
GCSE - English Education
Hatcham Wood School
London, United Kingdom 04.2001 -
GCSE - English Language And Literature
Hatcham Wood
London, United Kingdom 04.2001 -
GCSE - Mathematics
Hatcham Wood
London, United Kingdom 04.2001 -
GCSE - Art Education
Hatcham Wood
London, United Kingdom 04.2001 -
GCSE - Information Technology
Hatcham Wood
London, United Kingdom 04.2001 -
GCSE - Science Education
Hatcham Wood
London 04.2001 -
GCSE - Humanities
Hatcham Wood
London, United Kingdom 04.2001 -
Skills
Decision-making under pressure
CRM proficiency
Excellent communication
Financial acumen
Tax reporting
Teamwork and collaboration
Problem-solving
Time management
Business development and planning
Team leadership
Operations management
Software
Microsoft Excel
Microsoft Powerpoint
Workday
Sage
Oracle
Salesforce
FM Concept
Interests
Playing Squash
Playing Golf
Watching Football
Reading
Netflix
Timeline
Driver Specialist
SE Tyres
03.2024 - Current
Live-In Carer
Personal Employer
11.2023 - 03.2024
Field Service Technician
Qube Logistics
01.2023 - 11.2023
Live-In Carer
Personal Employer
08.2022 - 01.2023
Client Account Executive
PricewaterhouseCoopers
01.2021 - 08.2022
Finance Systems Officer - Temporary Contract
Kingston City Council
03.2020 - 12.2020
Finance Administrator - Temporary Contract
The Children's Society
03.2019 - 03.2020
Contract Support Officer
Camden Council
11.2012 - 02.2019
Administrator - Temporary Contract
Peabody
11.2011 - 11.2012
Repairs Administrator - Temporary Contract
Viridian
02.2010 - 11.2011
AAT Certificate - Accounting And Finance
Advanced Learning Centre
04.2001 -
RSA - Computer And Information Systems
Southwark College
04.2001 -
GCSE - English Education
Hatcham Wood School
04.2001 -
GCSE - English Language And Literature
Hatcham Wood
04.2001 -
GCSE - Mathematics
Hatcham Wood
04.2001 -
GCSE - Art Education
Hatcham Wood
04.2001 -
GCSE - Information Technology
Hatcham Wood
04.2001 -
GCSE - Science Education
Hatcham Wood
04.2001 -
GCSE - Humanities
Hatcham Wood
04.2001 -
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