Summary
Overview
Work history
Education
Skills
Timeline
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IAN ANDREW UPTON

London,UK

Summary

I have experience working in both the retail and media industries, where I developed strong communication and interpersonal skills. Over time, I discovered that I am at my best when supporting and helping others. This has led me to pursue opportunities in teaching and mentoring, where I can make a positive impact and share knowledge in a meaningful wa

Overview

13
13
years of professional experience
11
11
years of post-secondary education

Work history

Customer Assistant/Duty Manager

Iceland Supermarket
01.2013 - 01.2015
  • Maintaining knowledge of store policies in regard to payments, returns and exchanges, prevented store losses using attention to detail and integrity.
  • Replenishing the stock.
  • Cashing up and closing the store at the end of my shift, making sure all tills are floated and all the money is accounted for.
  • Stocking of frozen and long life foods.

Customer/Sales Assistant

Sainsbury's Supermarket
01.2016 - 01.2018
  • Gained knowledge in how fresh produce is handled and correctly displayed within a store, working closely on managing the rotation & reductions of the stock while keeping a record on a spreadsheet.
  • Providing additional support within the store filling in for sections that were needed, tills, cafe, shop floor, and night shifts.

Play-scheme Worker

Hounslow Council
08.2016 - 09.2016
  • Creating a safe environment for Disabled and ASL children from the ages of 10-16 during their summer holidays, planning day events and providing support to the other workers in my team.
  • Undergone First Aid training & Child safeguarding course.
  • Basic office duties (copying, printing, scanning and answering phones and emails).

Customer Assistant/Server

Gala (Buzz) Bingo
01.2018 - 01.2019
  • Working both the floor and main hall while assisting customers with food or drink orders, managing both the cleaning and restocking.
  • Working closely with a wide range of people while keeping to strict customer service.
  • Maintaining a high standard of customer service, demonstrated through regular customer satisfaction surveys.

Videographer

STRAIGHTJACKIT ENT
London
09.2021 - 10.2022
  • Developed engaging video content for various projects by collaborating closely with clients to understand their vision.
  • Oversaw entire production process from pre-production planning to final editing, ensuring timelines and quality standards were met.
  • Utilised advanced camera equipment and editing software to create high-quality visual narratives that effectively communicated intended messages.

Butcher

Costco Wholesale
Sunbury
01.2023 - 07.2025
  • Prepared high-quality meat cuts following strict health and safety regulations.
  • Maintained cleanliness and organisation of workstations to ensure efficient operations.
  • Assisted in training new staff members in proper butchering techniques and safety practices.
  • Collaborated with suppliers to source fresh, high-quality products for customer satisfaction.

Education

GCSES - Maths, English, Science, IT

Rivers Academy Secondary
01.2009 - 01.2014

Level 3 Diploma - Photography

Kingston College
01.2015 - 01.2017

BA Hons - Photography

University of Westminster
01.2017 - 01.2021

Skills

  • Adobe creative suite (Photoshop, Illustrator, Premier Pro, After Effects, Bridge, Lightroom)
  • Office 365 (Word, Excel, Outlook)
  • Customer service
  • Outstanding Communication
  • Problem Solving
  • Online social media management
  • Analytical Skills
  • Team Player
  • Interpersonal Skills
  • High level of Confidentiality
  • Adaptive worker

Timeline

Butcher

Costco Wholesale
01.2023 - 07.2025

Videographer

STRAIGHTJACKIT ENT
09.2021 - 10.2022

Customer Assistant/Server

Gala (Buzz) Bingo
01.2018 - 01.2019

BA Hons - Photography

University of Westminster
01.2017 - 01.2021

Play-scheme Worker

Hounslow Council
08.2016 - 09.2016

Customer/Sales Assistant

Sainsbury's Supermarket
01.2016 - 01.2018

Level 3 Diploma - Photography

Kingston College
01.2015 - 01.2017

Customer Assistant/Duty Manager

Iceland Supermarket
01.2013 - 01.2015

GCSES - Maths, English, Science, IT

Rivers Academy Secondary
01.2009 - 01.2014
IAN ANDREW UPTON