Summary
Overview
Work History
Education
Custom Section
Hobbies and Interests
Personal Information
Timeline
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Iain Johnston

Byfleet,Surrey

Summary

Vehicle maintenance professional with 35 years of experience in management and technician roles. Expertise in customer service and corporate account management, ensuring effective communication across all organizational levels. Proficient in project management, team leadership, and problem-solving, consistently delivering results in fast-paced environments.

Overview

42
42
years of professional experience

Work History

Technician

Ancaster Nissan
Shepperton, Surrey
06.2014 - Current

Conducted repairs and MOT testing on diverse vehicle makes and models, ensuring compliance with safety standards.

  • Performed diagnostics and troubleshooting to assess equipment performance and enhance reliability.

HGV Class 1 Driver

Tesco
weybridge, Surrey
01.2013 - 06.2013
  • Delivered goods to stores across South of England, ensuring on-time arrival and compliance with safety regulations.
  • Adhered to all traffic and transport laws, minimising risks and upholding the company reputation.
  • Reported vehicle defects, accidents, or damage promptly, facilitating swift repairs and maintenance.
  • Maintained vehicle general hygiene, consistently meeting health and safety standards.

Workshop Foreman

Grays Truck and Van
Guildford
01.2003 - 01.2013
  • Contributed to a successful team that ran a commercial workshop, arranged bookings, and carried out servicing and repairs to all makes of vehicles, from light vans to heavy commercial vehicles and trailers.
  • Integral to the general day-to-day running of the workshop to ensure service and repair to motor vehicles is carried out efficiently, focusing on customer relations and liaison to explain repair work to be carried out to implement correct repair procedures.
  • As an additional value to the company I volunteered to complete my HGV test so that I could collect and deliver goods vehicle to customer locations.
  • Part of the foreman responsibility was around workshop productivity and allocation of work and as such managed the wages and clock card administration process.
  • I have an extensive knowledge in warranty procedures, costing and final invoicing with customer explanation and agreement through influence a useful skill.
  • I have a wide knowledge in computer systems including Microsoft word, outlook and PowerPoint linked to the role.

Senior Vehicle Technician

Grays Truck and Van
Guildford
01.1996 - 01.2003
  • Performed maintenance and repair on motor vehicles across all major manufacturers, including domestic and European makes (cars and vans), ensuring vehicles met safety and performance standards.
  • Managed booking of vehicles for service and repair, conducted air conditioning re-gas and evacuation, completed independent warranty checks to support repair procedures, and carried out advanced diagnostics, while overseeing vehicle presentation for MOT and VOSA inspections.
  • Gained expertise in breakdown and recovery procedures, providing on-road support to customers to ensure their safety and vehicle reliability.

Vehicle Technician

Lex Mead
Guildford
01.1987 - 01.1996
  • Worked through an acquisition by Lex Mead of the Puttocks Commercials business and continued to work in the vehicle workshop taking on more responsibility for booking in of vehicles for service and repair and gaining customer-facing experience.
  • All aspects of vehicle service and repair including but not exclusively: Lubes, Alignments, Cam/Timing belts, Steering, Suspension, Engine work, Drive Train.
  • Serviced vehicles to high standards, increasing performance and lifespan.
  • Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
  • Performed service, maintenance and repair tasks, including MOT failure jobs, within [Timeframe] turnaround.

Vehicle Technician Apprenticeship

Puttocks Commercials
Weybridge & Guildford
01.1984 - 01.1987
  • Specialised in the servicing and repair of brakes, suspension systems, and exhausts, enhancing vehicle safety and reliability.
  • Performed service, maintenance and repair tasks, including MOT failure jobs, within [Timeframe] turnaround.
  • Conducted test drives before and after repair services.
  • Joined Puttocks as an apprentice vehicle technician and attended Guildford College to learn the trade whilst also gaining valuable on-the-job experience.

Education

First aid at work qualification -

St John Ambulance
10-2012

Level 1,2 and 3 bs2330 - electrical installations, testing and fault diagnosis pass and credits

Guildford College
07-2010

Level 3 bs7671 - certificate in requirements for electrical installations

Guildford College
07-2010

HGV CE licence - Clean HGV CE licence

07-1996

Motor Vehicle Mechanics - 3 yrs apprenticeship in vehicle mechanics

Guildford College
06-1987

CSE’S -

Bishop David Brown
Woking, Surrey

Custom Section

True

Hobbies and Interests

  • Motor Cycling
  • Motor Sports
  • Fishing
  • Mountain Biking
  • Occasional golf
  • Clay pigeon shooting

Personal Information

Number of Children: 2

Timeline

Technician

Ancaster Nissan
06.2014 - Current

HGV Class 1 Driver

Tesco
01.2013 - 06.2013

Workshop Foreman

Grays Truck and Van
01.2003 - 01.2013

Senior Vehicle Technician

Grays Truck and Van
01.1996 - 01.2003

Vehicle Technician

Lex Mead
01.1987 - 01.1996

Vehicle Technician Apprenticeship

Puttocks Commercials
01.1984 - 01.1987

First aid at work qualification -

St John Ambulance

Level 1,2 and 3 bs2330 - electrical installations, testing and fault diagnosis pass and credits

Guildford College

Level 3 bs7671 - certificate in requirements for electrical installations

Guildford College

HGV CE licence - Clean HGV CE licence

Motor Vehicle Mechanics - 3 yrs apprenticeship in vehicle mechanics

Guildford College

CSE’S -

Bishop David Brown
Iain Johnston