IFS ERP & CRM Manager with proven expertise in PL/SQL automations and data analysis. Experienced in managing Salesforce CRM, SAP Crystal Reports, and BigMachines B2B sales configuration software. Strong leadership and communication skills enhance decision-making capabilities in high-pressure environments. Proficient in Windows 10/11 administration, Active Directory, Microsoft Office 365, and Unifi Wifi Hotspot management, driving organizational success through technical and personal skills.
Overview
32
32
years of professional experience
1
1
Certification
Work history
ERP Solution Manager
Kampf Machinery UK Ltd Formerly Atlas Converting Equipment Ltd
Kempston, Bedfordshire
01.2015 - 01.2026
As the IFS ERP Solution Manager, I am responsible for the management and maintenance of the IFS application solution within Kampf Machinery UK Ltd formerly Atlas Converting Equipment LTD, liaising with IT manager on infrastructure issues and ensuring the application is available to support all aspects of the business during normal operational hours.
Key Responsibilities:
Creating new users and applying security permissions and user profiles.
Managing the user interface including profiles, modifications & custom objects to simplify the user experience.
Creating, maintaining and administering Security permission sets.
Managing 2nd & 3rd line support issues, being the single contact to IFS.
Supporting following functional areas: Human Resources, Health & Safety, Engineering, Project Management, Manufacturing, DOP, Shop Orders, Call Centre, Work Orders, Resource Allocation GANTT, Quality Assurance, Projects, Solution Manager, Securities, Case, and BOM.
Business process owner for Configure to order, and capital sales order process.
Business process mapping to develop new processes or improve existing processes.
Managing operational reporting requirements of the business ensuring they are supported through IFS reporting ODBC Reports with Excel and Crystal Reports.
The primary point of contact for key stakeholders in the business.
Managing the companies Configure to Order products utilizing the full IFS CTO application
Investigating and deploying new, unused functionality including HR Time & Attendance.
Producing supporting documentation for new functionality or training materials.
Www.kampf.com
Systems Engineer
Atlas Converting Equipment Ltd
Kempston, Bedfordshire
01.2013 - 01.2015
As a Systems Engineer I was responsible for implementing and managing the company’s technical sales solutions Salesforce CRM and BigMachines B2B sales configuration software.
Key Responsibilities:
Manage configuration and customization of Salesforce CRM screens, process’ & data reports
Managing users’ security & user profiles of both Salesforce & BigMachines
Design and managing the product configurator in BigMachines
Develop and maintain the sales proposal documentation from BigMachines Document Engine
Managing Sales pricing & costing rules within BigMachines
I was also heavily involved with the implementation and cut over to IFS ERP from the company’s legacy systems.
Www.atlasconverting.com
Sales Support Engineer
Atlas Converting Equipment Ltd
Kempston, Bedfordshire
01.2007 - 01.2013
I joined Atlas Converting Equipment Ltd in August 2007 as Sales support Engineer within the systems engineering department. My main duties in this role were to assist the Sales Managers in machine configurations for sales & to check all machine specifications, configurations and content as sold by the sales managers and release them to our planning department for production through the in house BOM’s system.
I was also responsible for managing all specifications, cost bases including price lists and any special customization of our Titan brand machines.
I am responsible for the creation and development of all Atlas and Titan standard machine structure documents, creating sales tools and costing systems for cost analysis & GM calculation.
During this time, I was also the systems administrator for our CRM system, Salesforce and our B2B product sales configuration & quotation system (BigMachines). I was the main resource for the delivery, implementation, and configuration of Salesforce, including site development, set up, and providing training and creating associated training materials. I was fully responsible for all aspects of the administration and support for Salesforce. This included 1st, 2nd and escalation management of 3rd line issues including low level permissions to implementing additional functionality.
Www.atlasconverting.com
Composite Technician
Lockheed Martin
Ampthill, Bedfordshire
01.2006 - 01.2007
As a mechanical/Composite’s technician I worked in the Composites department, manufacturing a wide number of detailed composite assemblies for the defense industry.
Key Responsibilities:
Technical laying up assembly of various pre-pregnated materials to a variety of mold tools using different vacuum bagging techniques.
Mechanical fitting, bonding and inspection of both composite and mechanical parts to composite assemblies using a variety of bonding adhesives.
Setting & using the 2-axis cutting machine, and setting, loading and running the autoclave.
Responsible for the weekly preventative maintenance and general maintenance of the tooling, cutting machine and autoclave.
Www.lockheedmartin.com
Manufacturing Engineer Team Leader
Comau UK Ltd
Luton, Bedfordshire
01.1998 - 01.2006
After successfully completing my apprenticeship, I gained promotion to the role of Manufacturing Team leader responsible for the Tooling Assembly & Test area where I managed the day-to-day running of the workshop and workshop personnel, this also included expediting both detail manufacture & purchased parts from suppliers, dealing with any issues that arouse due to incorrect manufacturing or errors with designs.
Www.comau.com
Mechanical Engineering Apprentice
Estill Tooling Ltd (Comau UK Ltd)
Luton, Bedfordshire
01.1994 - 01.1998
I first Joined Estill Tooling Ltd as an apprentice mechanical Tool maker/engineer, during my apprenticeship I had the opportunity to spend time in all the different departments within the business from working on the shop floor toolroom and fabrication to the design office, robot programing, project management and procurement and warehousing.
City & Guilds 201 Engineering Competence / General Engineering
City & Guilds 228 Part 1 Engineering Competence / Mechanical Production
City & Guilds 228 Part 2 Engineering Competence / Mechanical Production
City & Guilds 228 Part 3 Engineering Competence / Mechanical Production
City & Guilds Computer Aided Engineering Part 1
PERSONAL INTERESTS
I have a great deal of interest in cars and motor bikes, as well as going snowboarding and Cycling in my spare time., My other interests include DIY, listening to music, watching films & spending time with my family and friends.
VOLUNTEERING
Ampthill & District RUFC, www.ampthillrufc.com, 1ST XV Team Manager, Ampthill, Bedfordshire, 2003, 2021, Having previously played rugby for both my school and for Luton RFC, I joined Ampthill & District RUFC for the 2003-04 season managing the 1ST XV. During my time as 1st XV team manager, we achieved 5 promotions and won 4 East Midlands Cups. This culminated in me being in the position till the conclusion of the 2020-21 season finishing 6th in the English Championship the second tier of rugby in England., Midlands 3 East (South) Champions 2006-07, Midlands 2 East Champions 2008-09, National 3 Midlands Champions 2012-13, National League 2 Pormotion Playoff Winners 2014-15, National League 1 Champions 2018-19, East Midland Cup Winners 2003, 2009,2012,2013
Timeline
ERP Solution Manager
Kampf Machinery UK Ltd Formerly Atlas Converting Equipment Ltd