Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
I-Hung  Wu

I-Hung Wu

London

Summary

Personable and results-driven Product Design student at Ravensbourne University London, with strong customer service experience across both retail and hospitality. Currently working as a Sales Assistant at LEGO UK, where I consistently deliver joyful, brand-aligned experiences for guests of all ages. Previously worked as a barista and bartender in high-paced café and restaurant environments, and supported promotional events and leaflet distribution as part of experiential marketing teams. Alongside this, I’ve gained hands-on design and fabrication experience through internships at Garmin Design Group Taiwan and Ace Handcraft Auto Industry. I bring strong communication skills, adaptability, and a passion for creating memorable customer interactions in dynamic, team-oriented environments.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Retail sales associate

Lego
London
2023.12 - Current
  • Support both shop floor and back-of-house operations, taking initiative during monthly changeovers and daily tasks. Deliver brand-aligned guest experiences and handle responsibilities with integrity and attention to detail. Recognized for reliability, punctuality, and collaborative mindset.

Waiter Bartender

Lady Nara Taiwan
Hsinchu, Taiwan
2023.02 - 2023.08
  • Perform well under pressure, adapt quickly to new challenges, and deliver professional customer service—including bilingual support for international guests.

Apprentice

Ace Handcraft Auto Industry
Hsinchu, Taiwan
2022.06 - 2023.01
  • Supported workshop operations and developed skills in metalworking, fabrication, and engine assembly. Handcrafted custom motorcycle parts and completed small-scale projects independently.

Barista

Louisa Coffee
Hsinchu, Taiwan
2020.09 - 2021.03
  • Handled orders, payments, and customer service, while supporting food preparation and learning kitchen operations.

Intern

Garmin Design Group Taiwan
Taipei, Taiwan
2020.04 - 2020.09
  • Gained insight into the full product development cycle by shadowing senior designers, observing manufacturing and testing processes on-site, and collaborating with cross-functional teams to meet project goals and expectations.

Education

Undergraduate - BA (Product Design)

Ravensbourne University London
London
2023.09 - 2025.10

L4 / L5 Completed - Transportation Design

Coventry University
Coventry
2018.09 - 2021.06

Foundation Degree in Arts - 3D Product Design

Central Saint Martins
London
2017.07 - 2018.03

Skills

  • Adobe (Ps / Ai / Id / Lr)
  • Procreate
  • Photography
  • Word, Powerpoint, Exel
  • IOS & Window system

Languages

English
Upper intermediate
Chinese (Mandarin)
Native

Timeline

Retail sales associate

Lego
2023.12 - Current

Undergraduate - BA (Product Design)

Ravensbourne University London
2023.09 - 2025.10

Waiter Bartender

Lady Nara Taiwan
2023.02 - 2023.08

Apprentice

Ace Handcraft Auto Industry
2022.06 - 2023.01

Barista

Louisa Coffee
2020.09 - 2021.03

Intern

Garmin Design Group Taiwan
2020.04 - 2020.09

L4 / L5 Completed - Transportation Design

Coventry University
2018.09 - 2021.06

Foundation Degree in Arts - 3D Product Design

Central Saint Martins
2017.07 - 2018.03
I-Hung Wu