Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
I-Hung  Wu

I-Hung Wu

London

Summary

Personable and results-driven Product Design student at Ravensbourne University London, with strong customer service experience across both retail and hospitality. Currently working as a Sales Assistant at LEGO UK, where I consistently deliver joyful, brand-aligned experiences for guests of all ages. Previously worked as a barista and bartender in high-paced café and restaurant environments, and supported promotional events and leaflet distribution as part of experiential marketing teams. Alongside this, I’ve gained hands-on design and fabrication experience through internships at Garmin Design Group Taiwan and Ace Handcraft Auto Industry. I bring strong communication skills, adaptability, and a passion for creating memorable customer interactions in dynamic, team-oriented environments.

Overview

5
5
years of professional experience
6
6
years of post-secondary education

Work history

Retail sales associate

Lego
London
12.2023 - Current
  • Support both shop floor and back-of-house operations, taking initiative during monthly changeovers and daily tasks. Deliver brand-aligned guest experiences and handle responsibilities with integrity and attention to detail. Recognized for reliability, punctuality, and collaborative mindset.

Waiter Bartender

Lady Nara Taiwan
Hsinchu, Taiwan
02.2023 - 08.2023
  • Perform well under pressure, adapt quickly to new challenges, and deliver professional customer service—including bilingual support for international guests.

Apprentice

Ace Handcraft Auto Industry
Hsinchu, Taiwan
06.2022 - 01.2023
  • Supported workshop operations and developed skills in metalworking, fabrication, and engine assembly. Handcrafted custom motorcycle parts and completed small-scale projects independently.

Barista

Louisa Coffee
Hsinchu, Taiwan
09.2020 - 03.2021
  • Handled orders, payments, and customer service, while supporting food preparation and learning kitchen operations.

Intern

Garmin Design Group Taiwan
Taipei, Taiwan
04.2020 - 09.2020
  • Gained insight into the full product development cycle by shadowing senior designers, observing manufacturing and testing processes on-site, and collaborating with cross-functional teams to meet project goals and expectations.

Education

Undergraduate - BA (Product Design)

Ravensbourne University London
London
09.2023 - 10.2025

L4 / L5 Completed - Transportation Design

Coventry University
Coventry
09.2018 - 06.2021

Foundation Degree in Arts - 3D Product Design

Central Saint Martins
London
07.2017 - 03.2018

Skills

  • Adobe (Ps / Ai / Id / Lr)
  • Procreate
  • Photography
  • Word, Powerpoint, Exel
  • IOS & Window system

Languages

English
Upper intermediate
Chinese (Mandarin)
Native

Timeline

Retail sales associate

Lego
12.2023 - Current

Undergraduate - BA (Product Design)

Ravensbourne University London
09.2023 - 10.2025

Waiter Bartender

Lady Nara Taiwan
02.2023 - 08.2023

Apprentice

Ace Handcraft Auto Industry
06.2022 - 01.2023

Barista

Louisa Coffee
09.2020 - 03.2021

Intern

Garmin Design Group Taiwan
04.2020 - 09.2020

L4 / L5 Completed - Transportation Design

Coventry University
09.2018 - 06.2021

Foundation Degree in Arts - 3D Product Design

Central Saint Martins
07.2017 - 03.2018
I-Hung Wu