Managing interpersonal dynamics to ensure a conducive learning environment.
Offered consecutive interpreting during educational and business negotiations, fostering better rapport among parties.
Bridged language gaps during diplomatic events, promoting smoother international relations.
Project development manager
LINKGO Investment and Trading Company Limited
03.2022 - 03.2024
Developed comprehensive project plans, driving successful completion within marketing budget constraints.
Managed cross-functional teams for improved project efficiency.
Head of Training Department
Casalink English Centre
02.2022 - 08.2022
Building a competency assessment framework to classify and assign classes to students participating in learning at the center.
Arranging and managing a repository of documents: Roadmap, syllabus, mindmap, lesson plan, Illustrated set, and supplemental materials.
Customer success specialist
LINKGO Investment and Trading Company Limited
04.2020 - 02.2022
Offered friendly, efficient overseas customer service and handled challenging situations with ease.
Content Writer
Mageplaza
03.2020 - 09.2020
In charge of writing the content of Magento 2's different functionalities for USA clients.
Copywriter
Helenpro
02.2020 - 09.2020
In charge of preparing services for different products: Menu, Brochures, and Wall Menu.
Head of Academic Department
Sao Khue Talent Academy
09.2019 - 04.2020
Training, assigning, and evaluating employee work performance.
In charge of the development of teaching programs for IELTS and TOEIC.
Interpreter/Translator
Sao Khue Consulting and Development Joint Stock Company
02.2019 - 04.2020
Translating essential documents and interpreting for professional clients, including businesses and government agencies: the Ministry of Justice of Vietnam, the Ministry of Education and Training of Vietnam, the Vietnam Chamber of Commerce and Industry, and Aide et Action.
Participate in short-term translation projects in different areas: Digital Marketing, Finance, Beer Production, Law, Education, International Culture, and Games.
Content Writer
Hello Asia Travel and MMO Team
02.2019 - 09.2019
Providing information about Digital Marketing products and developing engaging content for a variety of Asia tour packages for the US-UK target audience.
Improved SEO rankings with the integration of target keywords in blog posts and articles.
Education
Master of Arts - TESOL
Nottingham Trent University
Nottingham
09.2024 -
Bachelor's Degree - Accounting - Financial English
Academy of Finance
Vietnam
09.2015 - 09.2019
Skills
Microsoft Office Specialist
Consecutive interpreting
Problem-solving
Communication skills
Multidisciplinary teamwork
Languages
English
Advanced (C1)
Vietnamese
Native
Spanish
Elementary (A2)
Timeline
Master of Arts - TESOL
Nottingham Trent University
09.2024 -
Project development manager
LINKGO Investment and Trading Company Limited
03.2022 - 03.2024
Head of Training Department
Casalink English Centre
02.2022 - 08.2022
Customer success specialist
LINKGO Investment and Trading Company Limited
04.2020 - 02.2022
Content Writer
Mageplaza
03.2020 - 09.2020
Copywriter
Helenpro
02.2020 - 09.2020
Head of Academic Department
Sao Khue Talent Academy
09.2019 - 04.2020
Content Writer
Hello Asia Travel and MMO Team
02.2019 - 09.2019
Interpreter/Translator
Sao Khue Consulting and Development Joint Stock Company
02.2019 - 04.2020
English Teacher and Interpreter
Freelancer
01.2019 - 06.2025
Bachelor's Degree - Accounting - Financial English