Managing interpersonal dynamics to ensure a conducive learning environment.
Offered consecutive interpreting during educational and business negotiations, fostering better rapport among parties.
Bridged language gaps during diplomatic events, promoting smoother international relations.
Project development manager
LINKGO Investment and Trading Company Limited
2022.03 - 2024.03
Developed comprehensive project plans, driving successful completion within marketing budget constraints.
Managed cross-functional teams for improved project efficiency.
Head of Training Department
Casalink English Centre
2022.02 - 2022.08
Building a competency assessment framework to classify and assign classes to students participating in learning at the center.
Arranging and managing a repository of documents: Roadmap, syllabus, mindmap, lesson plan, Illustrated set, and supplemental materials.
Customer success specialist
LINKGO Investment and Trading Company Limited
2020.04 - 2022.02
Offered friendly, efficient overseas customer service and handled challenging situations with ease.
Content Writer
Mageplaza
2020.03 - 2020.09
In charge of writing the content of Magento 2's different functionalities for USA clients.
Copywriter
Helenpro
2020.02 - 2020.09
In charge of preparing services for different products: Menu, Brochures, and Wall Menu.
Head of Academic Department
Sao Khue Talent Academy
2019.09 - 2020.04
Training, assigning, and evaluating employee work performance.
In charge of the development of teaching programs for IELTS and TOEIC.
Interpreter/Translator
Sao Khue Consulting and Development Joint Stock Company
2019.02 - 2020.04
Translating essential documents and interpreting for professional clients, including businesses and government agencies: the Ministry of Justice of Vietnam, the Ministry of Education and Training of Vietnam, the Vietnam Chamber of Commerce and Industry, and Aide et Action.
Participate in short-term translation projects in different areas: Digital Marketing, Finance, Beer Production, Law, Education, International Culture, and Games.
Content Writer
Hello Asia Travel and MMO Team
2019.02 - 2019.09
Providing information about Digital Marketing products and developing engaging content for a variety of Asia tour packages for the US-UK target audience.
Improved SEO rankings with the integration of target keywords in blog posts and articles.
Education
Master of Arts - TESOL
Nottingham Trent University
Nottingham
2024.09 -
Bachelor's Degree - Accounting - Financial English
Academy of Finance
Vietnam
2015.09 - 2019.09
Skills
Microsoft Office Specialist
Consecutive interpreting
Problem-solving
Communication skills
Multidisciplinary teamwork
Languages
English
Advanced (C1)
Vietnamese
Native
Spanish
Elementary (A2)
Timeline
Master of Arts - TESOL
Nottingham Trent University
2024.09 -
Project development manager
LINKGO Investment and Trading Company Limited
2022.03 - 2024.03
Head of Training Department
Casalink English Centre
2022.02 - 2022.08
Customer success specialist
LINKGO Investment and Trading Company Limited
2020.04 - 2022.02
Content Writer
Mageplaza
2020.03 - 2020.09
Copywriter
Helenpro
2020.02 - 2020.09
Head of Academic Department
Sao Khue Talent Academy
2019.09 - 2020.04
Content Writer
Hello Asia Travel and MMO Team
2019.02 - 2019.09
Interpreter/Translator
Sao Khue Consulting and Development Joint Stock Company
2019.02 - 2020.04
English Teacher and Interpreter
Freelancer
2019.01 - 2025.06
Bachelor's Degree - Accounting - Financial English