Summary
Overview
Work history
Skills
Timeline
Generic
Hussein Awadin

Hussein Awadin

London,City of London

Summary

  • Personable Receptionist successful in leading front desk public relations. Organized and efficient while providing exceptional service to clients.
  • Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
  • Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication. Knowledgeable and professional Receptionist skilled in administrative support and customer service objectives.

8 years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

Overview

13
13
years of professional experience

Work history

Receptionist and communcation coordintor

EMBASSY
London
06.2015 - 03.2025
  • Resolved guest issues promptly, resulting in high levels of customer satisfaction
  • Managed team of security personnel, ensuring effective coverage across premises
  • Delivered excellent first impressions with professional greeting and screening of visitors
  • Maintained clean and organised reception area, contributing to a positive company image
  • Prepared visitor badges and security passes, bolstering safety measures within the premises
  • Managed incoming telephone calls to provide clear and concise information
  • Warmly greeted customers within [Number] seconds, qualifying reason for visit and providing accurate information to maintain positive working relationships
  • Handled confidential information with discretion and professionalism.
  • Delivered exceptional service to VIP guests, exceeding expectations.
  • Administered mail distribution process, ensuring each department received its correspondence in a timely manner.

Concierge

Hampstead Residence
London, NW3
02.2012 - 05.2015
  • Assisted in planning and booking local tours, enhancing holiday experiences.
  • Worked closely with hotel staff to ensure consistent communication flow.
  • Delivered exceptional service to VIP guests, exceeding expectations.
  • Coordinated transportation arrangements for timely pick-ups and drop-offs.
  • Managed incoming calls effectively using switchboard systems.
  • Recorded guest account activity to produce accurate bills upon departure.

Skills

  • Guest satisfaction focus
  • Event coordination
  • Patience under pressure
  • Visitor management procedures
  • Knowledge of security protocols
  • Rapport building
  • Guest registration administration

Timeline

Receptionist and communcation coordintor

EMBASSY
06.2015 - 03.2025

Concierge

Hampstead Residence
02.2012 - 05.2015
Hussein Awadin