Husna Tabusam
Luton,Beds
Summary
Dynamic and proactive professional with a strong foundation in team collaboration and leadership skills. Demonstrates effective interpersonal communication and a flexible approach to work, ensuring customer service excellence and adherence to company protocols. Possesses IT proficiency, cash handling experience, and a target-driven mindset, complemented by expertise in loading and unloading operations. Committed to confidentiality and GDPR compliance, with knowledge of beauty therapy products and treatments. Fluent in Urdu and Punjabi, aiming to leverage skills for continued growth in customer-focused roles.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Picking operator
Amazon Logistics
Dunstable
11.2023 - 02.2024
- Assisted in scanning products into warehouse within designated time scales.
- Ensured customer products received proper maintenance and were prepared for shipment.
- Supported operations in maintaining workflow during peak demand periods.
- Operated handheld scanners efficiently to process orders with accuracy.
- Adhered to safety guidelines while working in hazardous environments.
Teaching Assistant
Barnfield College
Luton
10.2022 - 04.2023
- Prepared classroom paperwork for effective lesson delivery.
- Assisted in compiling detailed reports to track student performance.
- Provided additional support to students for enhanced understanding of classwork.
- Organised and maintained classroom environment for optimal learning.
- Monitored and documented student progress for assessment purposes.
Homemaker
-
03.2015 - 01.2023
- Provided care and support for two children.
- Conducted housekeeping tasks including cooking, cleaning, and laundry.
- Assisted in purchasing and preparing nutritious meals.
- Monitored household budgets and managed bill payments.
- Facilitated school drop-offs and pick-ups.
- Supported children with homework and extracurricular activities.
- Coordinated and escorted children to medical appointments.
Picking & Packing – Customer Assistant
Amazon
Hemel Hempstead
11.2014 - 03.2015
- Assisted in pulling and packing products according to daily orders.
- Addressed customer order specifics promptly.
- Maintained product separation and organisation for efficient rotation.
- Handled customer complaints via email regarding delivery issues.
- Supported picking and packing items during the busy month of the year.
Sales Assistant
Superdrug’s Luton
Luton
01.2011 - 08.2013
- Greet customers as they enter store.
- Aid customers with inquiries and product selection.
- Process customer purchases at till.
- Refill shelves with stock.
- Support team with store deliveries.
Education
Luton Employment & Training Skills Hub
LutonB-Tec - Beauty Therapy
Dunstable College
01.2012 - 01.2013
B-Tec -
Luton Sixth Form College
01.2010 - 01.2012
GCSE -
Challney High School for Girls
01.2005 - 01.2010
Skills
- Proactive team member
- Leadership skills
- Initiative and self-motivation
- Effective interpersonal communication
- Quick learner
- Flexible approach to work
- IT proficiency
- Customer service excellence
- Team collaboration
- Empathy and patience in customer interactions
- Cash handling experience
- Target-driven mindset
- Loading and unloading expertise
- Equipment operation and spatial awareness
- Health and safety knowledge
- Adherence to company protocols
- Confidentiality and GDPR compliance
- Knowledge of beauty therapy products and treatments
- Fluent in Urdu and Punjabi
Affiliations
- Reading
- Going for walks
- Trying new food and meeting friends
Certification
Level 2 - Introduction to Cabin Crew
References
Available on request
Hobbies & Interests
I like going out and spending time with my friends and family, trying different cultural food. I spend my free time trying to stay active by going to the gym and swimming. I have an interest in fashion, keeping up to date with the latest on the fashion and on the news. I like trying new items in the retail side giving feedback to other customers whether they should buy it or not for their own use. I also like spending time with my kids going to educational places like museums/zoo’s in my spare time. I enjoy listening to music and getting to know peoples different backgrounds.
Timeline
Picking operator
Amazon Logistics
11.2023 - 02.2024
Teaching Assistant
Barnfield College
10.2022 - 04.2023
Homemaker
-
03.2015 - 01.2023
Picking & Packing – Customer Assistant
Amazon
11.2014 - 03.2015
B-Tec - Beauty Therapy
Dunstable College
01.2012 - 01.2013
Sales Assistant
Superdrug’s Luton
01.2011 - 08.2013
B-Tec -
Luton Sixth Form College
01.2010 - 01.2012
GCSE -
Challney High School for Girls
01.2005 - 01.2010
Luton Employment & Training Skills Hub