Huong Nguyen

• Organised meeting with parents & Headteacher
• Supported accurate record-keeping .
• Handled sensitive information discreetly maintaining high level confidentiality at all times.
• Maintained stock levels to avoid shortages in first aid supplies.
• Managed front desk duties to ensure smooth operation of reception area.
• Contributed to team effort by accomplishing related results as needed.
• Coordinated office operations by handling phone inquiries
• Opened and routed business parcels and letters.
• Received and checked financial statements and reconciled related accounts.

• Ensured safety of pupils during extracurricular activities for an accident-free environment.
• Offered one-on-one guidance to struggling students for improved academic performance.
• Provided additional support to students with special educational needs, ensuring inclusivity.
• Assisted children individually or in small groups to help them master assignments and reinforce learning concepts presented by teachers.

• Supported school policies, upheld code of conduct.
• Actively engaged with students during recreational time, promoted inclusive play.
• Provided first aid care, ensured student well-being.
• Complied with health and safety regulations for secure environment.
• Facilitated games during break periods, encouraged student participation.
• Improved cleanliness with diligent dining hall maintenance.
• Offered emotional support to students when needed.
• Maintained order in the dining area by enforcing rules consistently.
• Managed conflicts amongst students to foster positive relationships.

• Ensured smooth operation of office equipment, minimising down-time due to technical issues.
• Responded promptly to customer enquiries, achieving higher level of customer satisfaction.
• Led a team of junior administrators for increased productivity.
• Prepared detailed reports using MS Office suite for informed decision-making by senior executives .
• Streamlined administrative processes by implementing efficient filing systems.
• Implemented new company policies for improved workflow.
• Improved office efficiency with organised document management.
• Collaborated with different departments to maintain positive rapport and smooth workflow.
• Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
• Negotiated with vendors and service providers to control corporate expenditures.
• Partnered with management to implement processes and complete special projects.
• Supervised administrative work in Head office, and set goals for staff.

Solely responsible for creating and distribution of over a thousand personalised travel tickets for students termly, liaising with clients from government agencies, universities and schools within company's remit areas (Dorset & Hampshire). Taking orders and ensuring over tickets are issued and delivered on time for such clients and raising invoices and checking payments payments. maintaining customers satisfaction and problem solving any issues raised by clients.

As well as fulling my sales & purchase ledger role for other aspects of the company work.

• Offered friendly, efficient customer service and handled challenging situations
• Maintained accurate records of all sales transactions, enhancing transparency.
• Input sales, purchase and cash transactions.
• Produced accurate general ledger entries with .

Worked under the Risk Manager for West Quay Shopping centre

Duties including;

• General administrative duties, typing letters, filing and issuing notices to staff and shop managers, liaising with shop-floor managers/supervisor to ensuring the uploading daily cash reports to main frame system, cashing & banking cash from ticket machines.
• Assist manager with daily visits with contractors.