Summary
Work history
Education
Skills
References
VOLUNTEER EXPERIENCE
Timeline
Generic

Hunza Khalid

Manchester,Manchester

Summary

Dedicated professional with a strong background in customer service and client relations, adept at administrative support and office operations. Proficient in Microsoft Excel, Word, and Outlook, with extensive experience in data entry and record management. Demonstrates excellent communication and stakeholder engagement skills, coupled with effective time management and prioritisation abilities. Known for problem-solving and critical thinking, fostering team collaboration and relationship building. Skilled in cash handling and financial accuracy, adaptable to fast-paced environments, resilient under stress, and driven by sales targets.

Work history

Accounts Assistant (Work Experience Placement)

TaxAssist Accountants
, UK
  • Supported administrative and financial processes within a professional accounting environment.
  • Assisted with organising financial records, documentation, and client information with a high level of accuracy.
  • Supported invoice processing and general office administration tasks.
  • Gained practical exposure to bookkeeping procedures, financial documentation, and office systems.
  • Demonstrated attention to detail, confidentiality, and professionalism when handling sensitive information.

Front of House Assistant

Marks & Spencer
  • Provided professional customer support, assisting customers with purchases, product enquiries, and store services.
  • Processed transactions accurately while maintaining excellent customer service standards.
  • Assisted with stock replenishment, merchandising, and maintaining an organised retail environment.
  • Supported daily store operations and contributed to achieving team performance objectives.
  • Developed strong communication, organisation, and problem-solving skills within a customer-focused environment.

Receptionist Intern

Hilton Garden Inn
, Spain
  • Assisted with front desk operations, ensuring a professional and welcoming experience for guests.
  • Managed guest enquiries, reservations, and administrative requests in a busy hospitality environment.
  • Supported booking systems, record management, and daily reception activities.
  • Developed strong interpersonal, organisational, and communication skills while working with international guests.
  • Maintained a professional approach while handling multiple responsibilities in a fast-paced setting.

Hospitality & Events Assistant

Burnley Football Club
, UK
  • Delivered high-quality customer service during large-scale events and matchday operations.
  • Assisted with hospitality services, guest support, and event coordination activities.
  • Handled payments and customer enquiries professionally and efficiently.
  • Worked effectively within a team to ensure smooth event operations and positive guest experiences.
  • Demonstrated flexibility and professionalism while working in busy, high-pressure environments.

Customer Service Supervisor

Starbucks
  • Delivered exceptional customer service in a fast-paced, high-volume environment.
  • Supported daily operations, ensuring efficient workflow and high service standards.
  • Assisted in training and mentoring new team members.
  • Resolved customer enquiries professionally and effectively.
  • Managed cash handling, POS transactions, and stock control with accuracy.
  • Coordinated shift schedules to ensure full coverage during peak times.

Education

BSc - Accounting & Finance

Manchester Metropolitan University

BTEC Level 3 - Business

Nelson & Colne College
9 2023 - 6 2025

GCSEs - undefined

Pendle Vale School
1 2018 - 1 2023

Skills

  • Customer Service & Client Relations
  • Administrative Support & Office Operations
  • Microsoft Excel, Word & Outlook
  • Data Entry & Record Management
  • Communication & Stakeholder Engagement
  • Time Management & Prioritisation
  • Problem Solving & Critical Thinking
  • Team Collaboration & Relationship Building
  • Cash Handling & Financial Accuracy
  • Adaptability in Fast-Paced Environments
  • Resilience and stress tolerance
  • Sales-Driven mindset

References

Available upon request.

VOLUNTEER EXPERIENCE

British Heart Foundation, Volunteer Retail Assistant, Assisted with customer service, stock organisation, and day-to-day retail operations., Supported product pricing, merchandising, and maintaining an organised shop environment., Worked collaboratively with staff and volunteers to support fundraising objectives., Developed communication, teamwork, and organisational skills through community-focused work.

Timeline

Front of House Assistant

Marks & Spencer

BTEC Level 3 - Business

Nelson & Colne College
9 2023 - 6 2025

GCSEs - undefined

Pendle Vale School
1 2018 - 1 2023

Accounts Assistant (Work Experience Placement)

TaxAssist Accountants

Receptionist Intern

Hilton Garden Inn

Hospitality & Events Assistant

Burnley Football Club

Customer Service Supervisor

Starbucks

BSc - Accounting & Finance

Manchester Metropolitan University
Hunza Khalid