Humzah Ali
Maidenhead,Berkshire
Summary
I am a dedicated and goal-oriented undergraduate student currently pursuing a undergraduate degree in Information Technology at the University of West London. I am passionate about technology and committed to enhancing my technical skills while maintaining strong organizational and problem-solving abilities. With a keen interest in customer service and a solid foundation in IT, I bring a unique combination of technical expertise, leadership experience, and interpersonal skills. I thrive in team environments, and my natural inclination towards organization and time management enables me to achieve targets efficiently.
Overview
4
4
years of professional experience
Work History
Hospitality worker
Crowne Plaza
Marlow, Buckinghamshire
11.2022 - Current
- Processed payments accurately, avoiding discrepancies.
- Improved team efficiency with effective delegation of tasks.
- Created warm, friendly atmosphere through positive guest interactions.
- Upheld health and safety regulations throughout the premises.
- Addressed guest queries promptly, provided excellent customer service.
Retail worker
Wilko
Slough
02.2022 - 06.2022
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Handled customer complaints in professional manner, resolving issues promptly.
Warehouse worker
Panificio Italiano
Iver, Buckinghamshire
09.2021 - 11.2021
- Kept warehouse clean, ensuring a safe working environment.
- Operated pallet jacks safely, preventing workplace accidents.
- Assisted in staff training to ensure operational efficiency.
- Successfully delivered on tasks within tight deadlines.
Education
Higher National Diploma - Information and Technology
Langley College
Slough 09.2020 - 09.2022
Undergraduate degree - Information Technology
University of West London
London 02.2023 -
Skills
- Time Management: Highly organized with a track record of meeting deadlines and managing multiple tasks simultaneously
- Communication: Excellent verbal and written communication skills, with the ability to present ideas clearly and effectively
- Problem-Solving & Analytical Thinking: Skilled in identifying issues and implementing solutions efficiently, with a strong eye for detail
- Adaptability & Negotiation: Flexible and patient in dynamic work environments, with a strong ability to adapt and negotiate when required
- Teamwork & Leadership: Proven ability to work effectively in team settings and lead when necessary
- IT Proficiency: Strong knowledge in hardware and software, troubleshooting, programming, and general IT systems
Timeline
Undergraduate degree - Information Technology
University of West London
02.2023 -
Hospitality worker
Crowne Plaza
11.2022 - Current
Retail worker
Wilko
02.2022 - 06.2022
Warehouse worker
Panificio Italiano
09.2021 - 11.2021
Higher National Diploma - Information and Technology
Langley College
09.2020 - 09.2022
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