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HUMPHREY EBODE

HUMPHREY EBODE

Manchester,Salford

Summary

Ambitious Manual Tester with a commitment to a career in software testing. A highly efficient individual with over 3 years experience and outstanding communication skills. Aiming to secure a challenging and creative role within a respectable organization as I have a passion for software testing and the SDLC process. Experienced Software Tester with hands-on background in testing various development projects. Successful at testing based on customer requirements to produce on-target deliverables. Demonstrated expertise in leading-edge software development and testing methods. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Software Tester effective at working in fast-paced testing environments to review software at each stage of development and production. Checks function, layout and operation for usability and visual design issues. Familiar with working in Agile-driven environments.

Overview

3
3
years of professional experience

Work history

Junior Software Tester

JD Sports Fashion Plc
Manchester, Borough of Bury
08.2022 - Current
  • Running and testing new apps and software
  • Executing all levels of QA tests - System, Integration, and Regression
  • Developing test design, test process, test data, and test cases and prioritizing test activities
  • Analyzing the system and ensuring the test strategy is aligned with the requirements of the development process
  • Executing and clearly documenting test plans and the test cases for the module covering all aspects of testing for software quality
  • Identifying bugs and creating reports to highlight the status of all modules
  • Updating all bug databases with accurate and complete information
  • Coordinating with the development team
  • Managing the development of effective test plans and strategies
  • Making improvements to the system throughout the software development phase
  • Dealing with the maintenance of test environments.
  • Tested web applications across diverse range of desktop, tablet and mobile devices.
  • Extracted software testing requirements from business requirements and functional specifications.
  • Delivered high-quality Python and Java code, compliant with internal coding standards.
  • Utilized and tested database tools and requirements within Oracle, SQL Server and Postures.
  • Liaised with software development team to resolve software defects.
  • Met strict deadlines in collaborative agile development environment.
  • Defined testing scope and requirements for specific features or products.
  • Conducted product design reviews to identify potential issues and implement corrective action.

Junior Software Tester

UTILITY POINT
12.2021 - 06.2022
  • Meeting with system users to understand the scope of projects
  • Working with software developers and project support teams
  • Identifying business requirements
  • Planning projects
  • Monitoring applications and software systems
  • Conducting several types of testing e.g
  • Regression testing, functional testing, unit testing, sanity and smoke testing
  • Writing and executing test scripts
  • Running manual and automated tests
  • Testing different environments including web and mobile
  • Writing bug reports
  • Reviewing documentation
  • Working towards departmental and project deadlines
  • Providing quality assurance
  • Providing objective feedback to software development project teams
  • Communicating findings to technical and non-technical colleagues.

Customer Service Intern

MTN NIGERIA
sapele, Delta State
01.2020 - 11.2021
  • Maintained spotlessly clean sales floors, organizing merchandise for visually-appealing displays.
  • Trained new associates on cash register operations, advising on appropriate handling of customer sales, refunds and cashing up.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Replenished store inventory regularly, monitoring stock demands to appropriately address customer needs.
  • Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
  • Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
  • Answered customer telephone calls promptly and improved on-hold wait times.
  • Managed high-volume customer queries simultaneously through effective multitasking.
  • Ordered assigned tasks for execution and tracking purposes.
  • Identified service issues and contributed ideas to improve quality-of-service levels.
  • Helped colleagues with handling complex queries, decreasing turnaround times.
  • Guaranteed positive customer experiences by efficiently resolving customer concerns and complaints.
  • Observed established privacy regulations in safeguarding client data.
  • Observed organizational values and principles to provide excellent customer experiences.

Education

Bachelor of Science (BSc) - Computer Science

Western Delta University
Oghara, Delta State Nigeria
01/2016 - 12/2019

CompTIA A+ - Hardware

NIIT
Warri
06/2015 - 11/2015

Skills

  • HUMPHREY EBODE
  • GENERAL SKILLS
  • Tracking, Logging and Reporting
  • Test Cases, Plans and Scripts
  • JIRA for Bug Reporting
  • Acceptance testing
  • Regression testing
  • System & Unit testing
  • Defect and Bug Discovery
  • INTERPERSONAL SKILLS
  • Problem solving
  • Analytical and critical thinking
  • Goal-Oriented
  • Attention to detail
  • Emotional intelligence
  • Effectively teamwork
  • Adaptability
  • Jira
  • Selenium
  • Defect monitoring
  • Test implementation
  • Manual test case preparation
  • Defect resolution
  • Automation knowledge
  • Problem-solving
  • Knowledge of [Software]
  • Time management
  • Team building
  • Communication skills

Languages

English
Fluent

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Junior Software Tester

JD Sports Fashion Plc
08.2022 - Current

Junior Software Tester

UTILITY POINT
12.2021 - 06.2022

Customer Service Intern

MTN NIGERIA
01.2020 - 11.2021

Bachelor of Science (BSc) - Computer Science

Western Delta University
01/2016 - 12/2019

CompTIA A+ - Hardware

NIIT
06/2015 - 11/2015

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HUMPHREY EBODE