Humberto Luis Fernandez

• Picking, packing and shipping all orders. (DHL, FEDEX, UPS)
• Create shelf life reports and quarantine expired parts
• Update computer systems with new stock data promptly after receipt of deliveries,.
• Meet tight deadlines by efficiently processing incoming shipments.
• Improve warehouse efficiency by maintaining orderly stock locations.
• Verify contents of shipments against invoices for accuracy assurance.
• Completed and submitted appropriate dispatch paperwork in timely manner.
• Maintained clean, safe and orderly warehouse space.

• Liaised with customers to provide order updates and confirm delivery dates and requirements.
• Transformed entire shipping platform from Word Doc invoices to connected spreadsheets.
• Facilitated smooth shipping processes, preparing dispatch export documentation to customs requirements.
• Kept appropriate inventory levels by optimising availability against warehouse space.
• Optimised vehicle utilisation and cost-effectiveness in line with company targets.
• · Preparation and processing of paperwork for international shipments; including despatch notes, commercial invoices, customs, and other shipping documentation required to facilitate timely and accurate despatch of customer and supplier shipments
• · Coordinate import shipment for customs clearance & delivery
• · Checking customs documentation such as import/export declarations, resolving queries, and ensuring records are accurate and up to date.
• Filing of all shipping documentation
• · Receiving customer orders; comparing with quotations; working with other departments to resolve queries; and preparing and sending sales acknowledgments to customers.
• Internal liaison with the Sales Team, assisting with quotations and service information.
• · Keeping up to date on changes to rules, tariff codes, importing and exporting procedures and best practices.
• Ensuring all necessary licences are in place.

The role focused on order monitoring, and liaising between supplier and customer, providing information and communication to the rest of the Logistics team.

• Obtaining documents, clearances, certificates and approvals from local, state and federal agencies.
• Processing orders from the Parts and Plant sales teams and uploading them to the logistics monitoring system.
• Issue weekly reports to key customers.
• In the case of customer’s requirements not being met, being able to communicate and resolve issues to the customer’s satisfaction, with assistance of the Unit Manager if required.
• Analysed departmental documents for appropriate distribution and filing.
• Monitored multiple databases to keep track of all company inventory.
• Supported Parts Manager in improving operations and resolving issues to deliver top-notch customer service.
• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.

• Kept records of income and expenditure for the cafe
• Kept a record of daily takings
• Reconciled bank accounts
• Provided figures for the Accountants and PCC.
• Created a spread sheet to maximise efficiency of this process
• Matched every item within the new menu and match them with the items within the till.
• Changed prices if necessary
• Deleted inactive users and create new ones if necessary

• Supported Chief Operating Officer with daily operational functions.
• Managed team of 5 employees, overseeing the hiring, training, and professional growth of employees.
• Supported Human Resource Director in improving operations and resolving issues to deliver top-notch customer service.
• Analysed departmental documents for appropriate distribution and filing.
• Provided online assistance to HR analysts on the field of all companies of the group.
• Took important decisions in a daily basis
• Kept track and file of maternity, childcare, paternity, holiday and sickness cases
• Submitted monthly (sometimes weekly) consolidated headcounts of all the companies of the group

• Provided accurate and timely processing of company payroll.
• End to end processing of company payrolls (weekly, fortnightly and/or monthly)
• Maintenance of payroll system and leave planning system
• Maintaining leave, sickness and overtime reports
• Calculation and processing of termination payments
• Assisting Payroll Manager with month end consolidation

• Substantiated applicants' skills by administering and scoring test
• Scheduled examinations by coordinating appointments.
• Welcomed new employees to the organisation by conducting orientation
• Contributed to team effort by accomplishing related results as needed.
• Maintained employee information by entering and updating employment and status change data.
• Recruitment of expatriates