Humara Mirza
Stoke-on-Trent,Staffordshire
Summary
Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. I am hard-working with strong organisational skills, which achieve company goals through exceptional planning and prioritisation. I am also a polite and professional person with strong communication and multitasking skills. Experienced in resolving customer complaints within company guidelines and using own initiative.
Overview
6
6
years of professional experience
Work history
Care worker
Community Care Worker LTD
Stoke-on-Trent, Staffordshire
2019.12 - 2021.12
- Assisted individuals with daily activities to facilitate independent living.
- Maintained accurate records to effectively measure client development against care plan objectives.
- Provided personal hygiene assistance, consistently promoting comfort, dignity and respect.
- Transported clients to appointments and completed errands.
- Followed safe lifting and driving practices to achieve highest level of client safety.
- Supported, guided and empowered service users to achieve their optimal capabilities.
- Talked and actively listened to service users to nurture trusted relationships.
- Administered medication with rigorous planning and recordkeeping.
Care worker
Helping Hands Community Care
Stoke-on-Trent, Staffordshire
2015.07 - 2017.12
Education
GCSEs -
Trentham Academy
09/1993 - 06/1999
NVQ Level 2 - Hair and Beauty
Stoke-on-Trent College
Stoke-on-Trent 09/2010 - 07/2011
NVQ Level 3 - Hair and Beauty
Stoke on Trent College
09/2012 - 07/2013
Skills
- Meal preparation
- Disability care
- Medication administration
- Emergency management
- First Aid
- Customer service
- Decision-making
- Team player
- Communication
- Bilingual
- Problem solving
- Organisation
- Resilience
Languages
English
Fluent
Urdu
Fluent
Punjabi
Fluent
Spanish
Beginner
French
Intermediate
Timeline
Care worker
Community Care Worker LTD
2019.12 - 2021.12
Care worker
Helping Hands Community Care
2015.07 - 2017.12
GCSEs -
Trentham Academy
09/1993 - 06/1999
NVQ Level 2 - Hair and Beauty
Stoke-on-Trent College
09/2010 - 07/2011
NVQ Level 3 - Hair and Beauty
Stoke on Trent College
09/2012 - 07/2013