Humaira Aqib
Blackburn
Summary
I am a compassionate, skilled, and dedicated professional with a strong background in providing care and support to individuals in need. With a diverse skill set honed through both personal and voluntary care experience, I am seeking a position within a reputable care organization where I can contribute to the well-being and quality of life of those in my care. I am adaptable, reliable, and able to work well under pressure, thriving both as part of a team and independently. I am committed to continuous learning, personal development, and delivering exceptional care services. I take pride in my ability to communicate effectively, build rapport with individuals, and ensure their needs are met with respect and dignity.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2024
2024
years of professional experience
Work History
Voluntary Experience
- Assisted elderly individuals with daily tasks, providing companionship, helping with household chores, and supporting their emotional well-being
- Engaged in various community initiatives aimed at improving the quality of life for senior citizens
Customer Service Representative
Pakeeza Superstore
02.2023 - 01.2024
- Greeted and assisted customers, ensuring they received excellent service and had a positive shopping experience.
- Processed customer transactions efficiently and accurately, handling cash and card payments.
- Ensured that the store was kept clean, organised, and well-stocked, assisting with stock replenishment and product displays.
- Assisted with managing store inventory, checking stock levels, and reporting low-stock items.
- Monitored store security, ensuring a safe environment for both customers and staff.
- Provided support to store management by assisting in store operations, including opening and closing the store, and following health and safety protocols.
- Collaborated with colleagues to ensure that the store met daily targets and customer service standards.
- Handled customer inquiries and resolved complaints professionally, ensuring customer satisfaction.
School Teacher
01.2016 - 01.2018
- Taught children aged 5-10, fostering a positive learning environment and helping students achieve their educational goals
- Created lesson plans, facilitated group activities, and provided individual support to students as needed
- Developed excellent communication and organizational skills while managing a classroom of diverse students
Education
Bachelor of Arts - Math’s, Statistics & Economics
Goverment Degree College
Rawlakot , AjkGCSE - Math’s: A, English: A, Science: B, Computing: A, Geography: A, Economics: A, Food Technology: C, Religious Education: A, Art: B
Goverment Degree College
Azad KashmirSkills
- Interpersonal skills
- Communication skills
- Organizational skills
- Punctuality
- Dependability
- Time management
- Task prioritization
- Person-centered care
- Knowledge of health and safety regulations
- Adherence to policies and procedures
- Compassionate listening
- Patience
- Empathy
- Independent work
- Teamwork
- Professionalism
- Respectfulness
- Confidentiality
- Sales support
- Transaction processing
- Inventory management
- Store operations
- Team collaboration
- Community engagement
- Positive reinforcement
- Adaptable teaching
- Safety compliance
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Attention to detail
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
- Customer service
- Cash handling
Relevant Training And Courses
- Stitching Course
- Beautician Course
- Cooking Course
- Extensive volunteer experiences supporting older people
Voluntary Experience
- Assisted elderly individuals with daily tasks, providing companionship, helping with household chores, and supporting their emotional well-being.
- Engaged in various community initiatives aimed at improving the quality of life for senior citizens.
Hobbies and Interests
I enjoy staying active and spending time with my family and friends. I find sewing to be a relaxing and therapeutic hobby. In my spare time, I love reading and continue to develop my skills in cooking, particularly trying new recipes and exploring different cuisines. I find great fulfillment in helping others, which motivates me to continue volunteering and making a positive impact on people’s lives.
Timeline
Customer Service Representative
Pakeeza Superstore
02.2023 - 01.2024
School Teacher
01.2016 - 01.2018
Voluntary Experience
Bachelor of Arts - Math’s, Statistics & Economics
Goverment Degree College
GCSE - Math’s: A, English: A, Science: B, Computing: A, Geography: A, Economics: A, Food Technology: C, Religious Education: A, Art: B
Goverment Degree College
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