
Accomplished professional with expertise in work organisation and workload management, demonstrating strong team leadership and deadline adherence. Proficient in bilingual communication (English and Hindi) and skilled in Microsoft Office applications, including MS Excel, MS PowerPoint, MS Outlook, and MS Word. Possesses basic SharePoint knowledge and ISO certification expertise. Committed to leveraging skills to enhance operational efficiency and drive team success.
Developed systems to analyse financial statistical data and generate comprehensive reports.
Collaborated with senior developers to design effective solutions as required.
Provided application support by ensuring a thorough understanding of data flow in systems.
Recommended system and process improvements based on the latest technological advancements.
Reviewed existing system designs, gaining an in-depth understanding of solution architecture.
Engaged with technical colleagues to address various technical issues effectively.
Pursued ongoing learning of relevant tools and technologies to enhance expertise.
Advised client groups on HR policies and best practices, ensuring compliance and consistency.
Coordinated ISO compliance to uphold quality management standards.
Executed business projects for clients, including recruitment and payroll services.
Analysed data to identify weaknesses and root causes of issues.
Supported recruitment processes by coordinating interviews and extending offers to candidates.
Assisted clients in implementing plans and addressing discrepancies as they arose.
Assisted with exit interviews to gather valuable insights.
Responded to ad hoc queries within the firm, ensuring timely resolutions.
Conducted biannual billing analysis for Deloitte clients, assessing budgets and allocations.
Approved invoices from Deloitte teams for client engagements and services rendered.
Managed mailboxes to address client queries and coordinate follow-ups with teams.
Delivered weekly reports to senior managers while uploading key documents to repositories.
Led a team of 2 members, ensuring effective collaboration on tasks.
Prepared PowerPoint presentations, maintained records, and updated databases as needed.
Work organization and workload management
Team leadership
Deadline adherence
Bilingual communication (English and Hindi)
Microsoft Office proficiency, which includes :
MS Excel, MS PowerPoint, MS Outlook, MS Word
Basic SharePoint knowledge
ISO certification expertise