Hugo Willis

As a Betting Shop Cashier, I handled customer transactions, provided betting assistance, and ensured compliance with industry gambling regulations. I maintained accurate cash handling procedures, monitored responsible gambling practices, and upheld security protocols. In an assistant managerial role, I gained experience training new staff, overseeing daily operations, and supporting team efficiency to maintain a smooth and compliant betting environment.

As a Quality and Assembly Technician, I was responsible for assembling and inspecting high-value oil and gas filtration systems to ensure they met strict industry standards. I identified and resolved manufacturing defects and performance issues, working closely with engineering and production teams to refine processes and improve product reliability. Utilizing specialized testing equipment, I conducted thorough quality checks to validate product integrity under extreme conditions, ensuring optimal performance and compliance with safety regulations.

As a bartender in a pub serving food, I prepared and served a variety of drinks while providing excellent customer service in a fast-paced environment. I took orders, handled cash and card transactions, and maintained a clean and well-stocked bar. I also coordinated with kitchen staff to serve food efficiently, ensuring a smooth dining experience for customers. This role required multitasking, teamwork, and strong communication skills to handle busy periods effectively.

As a volunteer at a ski slope, I assisted with fitting and adjusting ski and snowboard equipment to ensure safety and comfort for visitors. I also instructed beginner snowboard lessons, guiding newcomers through fundamental techniques and helping them build confidence on the slopes. This role required strong communication skills, patience, and a focus on safety to create a positive learning experience for participants.