Hugo Rodriguez Campo
London,
Summary
Highly motivated and commercially driven professional with experience in account management, broker relationship management, and operations within a high-growth fintech environment.
Proven ability to build and maintain strong broker relationships, negotiate commercial outcomes, and manage complex pipelines in fast-paced environments. Experienced in CRM systems, sales strategy, and operational process management, with a strong understanding of customer experience and business growth drivers. Progression from a sales-focused role into an operational position has provided valuable insight into the full customer and transaction lifecycle, enabling to bring both commercial awareness and operational understanding to client-facing roles.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Account Manager
Playter
London
09.2025 - Current
- Developed and grew relationships with new and underutilised broker partners, converting them into consistent referral sources and generating significant new business opportunities.
- Trusted advisor to brokers, delivering tailored financing solutions that improved client outcomes, strengthened retention, and increased deal flow.
- Consistently increased funding volumes throughout tenure, progressing from one of the newest team members to performing at levels comparable with senior colleagues managing established high-value accounts. Out of 7 months: performed better than some of the senior team members in 4/7 months despite managing lower quality accounts.
Waiter
Cosy Club
Bristol
12.2022 - 08.2023
- Maintained extensive knowledge of 3 menus available (drinks, food, special occasion menus), from origin of ingredients through cooking methodology, to educate guests and answer queries.
- Top performer on performance reviews for service excellence, team player mindset, and proactive approach to increasing revenue and resolving customer issues.
Hostel Receptionist
Albergue Guiana
Ponferrada, Spain
05.2019 - 08.2019
- Managed guest bookings and enquiries accurately and in a range of languages, like Italian or Portuguese, for enhanced customer satisfaction.
- Maintained accurate guest records for future reference in line with EU data protection regulations.
Education
Bachelor's degree - Accounting & Finance
University of Bristol
Bristol 09.2021 - 05.2025
GCSEs - Maths, English, Spanish, Sciences etc.
London Oratory School
09.2016 - 05.2019
A Levels - Mathematics and Psychology and Spanish
Tolworth School
09.2019 - 07.2021
Skills
- Fluent in Spanish and English
- Product development insight
- Operational standards knowledge
- Efficient scheduling
- Decision-making aptitude
- CRM software experience
- Sales proficiency and negotiations
- User experience understanding
Accomplishments
- Duke of Edinburgh Award – Bronze
- Academic Award for A-level Results
Affiliations
- Tennis
- Padel
- Football
References
References available upon request.
Timeline
Account Manager
Playter
09.2025 - Current
Waiter
Cosy Club
12.2022 - 08.2023
Bachelor's degree - Accounting & Finance
University of Bristol
09.2021 - 05.2025
A Levels - Mathematics and Psychology and Spanish
Tolworth School
09.2019 - 07.2021
Hostel Receptionist
Albergue Guiana
05.2019 - 08.2019
GCSEs - Maths, English, Spanish, Sciences etc.
London Oratory School
09.2016 - 05.2019