Hugo Martins
Swanley,Kent
Summary
Driven automotive sales professional currently working at WJ King Kia with a strong focus
on delivering exceptional customer experiences and consistently achieving sales targets.
Skilled at building rapport with customers, understanding their needs, and guiding them
confidently through the vehicle purchasing journey. Quick learner with strong product
knowledge and a proven ability to convert enquiries into sales.
Overview
4
4
years of professional experience
Work history
Sales Executive
WJ King Kia
Sidcup
2025.09 - 2026.03
- Assist customers in selecting vehicles suited to their needs, lifestyle, and budget.
- Conduct professional vehicle demonstrations and test drives.
- Deliver detailed vehicle handovers ensuring full customer satisfaction.
- Maintain up to date knowledge of new models, features, and promotions.
- Build strong customer relationships to encourage repeat business and referrals.
- Consistently work towards and achieve monthly sales targets.
Product Specialist
Volvo Cars – HSF Group
New Eltham
2024.12 - 2025.09
- Provided in-depth product knowledge and demonstrations to prospective customers.
- Guided customers through vehicle features and technology to improve buying confidence.
- Managed vehicle handovers and coordinated test drives.
- Supported the sales team by ensuring vehicles and showroom displays were presentation ready.
- Resolved customer queries and issues to maintain a high satisfaction level.
Stockroom Assistant
The White Company
Bromley
2024.03 - 2024.12
- Managed incoming deliveries and organised stock efficiently.
- Maintained accurate inventory and stockroom organisation.
- Assisted with seasonal stock rotations and promotional displays.
- Supported the retail team to ensure product availability for customers.
Event Crew Member
Staffchain
2021.11 - 2024.12
- Assisted with the setup of large-scale events including stages, lighting, and fencing.
- Helped coordinate logistics for major London sporting and entertainment events.
- Worked effectively in fast-paced environments to meet tight deadlines.
Property Consultant
Foxtons
2023.06 - 2024.01
- Advised clients throughout the lettings process.
- Conducted property viewings and built relationships with prospective tenants.
- Managed enquiries via phone and email.
- Ensured all lettings complied with legal and administrative requirements.
Lettings Negotiator / Front of House
Folk Co-Living at Sunday Mills
2022.10 - 2023.06
- Delivered high-level customer service to residents and prospective tenants.
- Managed property viewings and supported the lettings process.
- Handled enquiries and coordinated resident move-ins.
Education
Level 2 - Sports Science
Barnet and Southgate College
8 GCSEs - including Maths & English
Evelyn Grace Academy
Skills
- Automotive Sales
- Customer Relationship Building
- Test Drives & Vehicle Handover
- Negotiation & Closing Deals
- Product Knowledge
- Customer Service Excellence
- Stock & Inventory Awareness
- Team Collaboration
- Problem Solving
Additional Experience
Victory Youth Group, Volunteer Mentor, Supervised multiple youth groups and organised weekly activities., Mentored young people on education, personal development, and life skills., Organised arts performances including drama, dance, and music productions., Promoted events through social media to increase attendance.
Affiliations
- Sports
Timeline
Sales Executive
WJ King Kia
2025.09 - 2026.03
Product Specialist
Volvo Cars – HSF Group
2024.12 - 2025.09
Stockroom Assistant
The White Company
2024.03 - 2024.12
Property Consultant
Foxtons
2023.06 - 2024.01
Lettings Negotiator / Front of House
Folk Co-Living at Sunday Mills
2022.10 - 2023.06
Event Crew Member
Staffchain
2021.11 - 2024.12
8 GCSEs - including Maths & English
Evelyn Grace Academy
Level 2 - Sports Science
Barnet and Southgate College