Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Software
Certification
Interests
Timeline
Generic
Hugh Waldock

Hugh Waldock

Network Engineer

Summary

Background in newspaper delivery. Proven ability to maintain timely and accurate delivery routes and build strong customer relationships. Demonstrated organizational skills and reliability in meeting early morning deadlines.

Overview

26
26
years of professional experience
6
6
Certifications
4
4
Languages

Work History

Newspaper Delivery Person

Crouch Street News, News Plus, & Maldon Road Spar
04.2022 - Current
  • Delivered newspapers daily in assigned routes, ensuring timely and accurate distribution to over 200 customers in total.
  • Managed and organized delivery schedules, optimizing routes for efficiency and minimizing delays.
  • Addressed customer inquiries and concerns promptly, maintaining a high level of customer satisfaction and loyalty.
  • I started this to keep fit during lockdown
  • I've got a really good reliable reputation for it.
  • I saved Crouch Street News Many times in difficult situations for my first boss in the job. He became a personal friend and gave me a reference.
  • News plus I did a massive round for that was a 7 mile walk every morning it was too far on foot.
  • I now work for my local corner shop. When Crouch Street News folded I did some marketing for them knocking on the doors fo old customers that had been abandoned and won several new ones for the business. I was given a round for it.
  • I've earned between 25 and 105 pounds per week.


Christmas Casual

Royal Mail
11.1999 - 12.2023
  • I did this for five years within that time period 1998, 2000, 2018, 2019, and 2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • I did box segregation, and parcel segregation in Chelmsford Mail hub in 2018 and 2019 and some portering of York containers around the centre.
  • The first two years in the 1990s I was in Colchester doing letters and parcels.
  • The final year I was only there some of the time and was prepping the rounds for the postmen to take out.

German to English Translator

Freelancer PAB Language Services
06.2016 - 12.2018
  • Translated a variety of documents, including certification as well as medical and legal materials, ensuring cultural nuances were accurately conveyed between German and English.
  • Collaborated with clients to clarify project requirements, resulting in tailored translations that met specific audience needs.
  • Ensured that the formatting of the documents were accurately replicated using adobe PDF, Microsoft Word and other software
  • Conducted quality assurance checks on translated materials to identify and rectify errors, ensuring high standards of accuracy and readability.
  • Researched industry-specific terminology to provide precise translations in specialized fields such as law and medicine, enhancing client satisfaction using Linguee and Leo online dictionaries.

Freelance German/English Translator & ESL Trainer

Kern AG Language Services
03.2003 - 12.2018
  • Translated a wide range of documents, including technical manuals and marketing materials, even artist exhibitions, ensuring accuracy and cultural relevance for target audiences.
  • Reviewed and edited translations of colleagues to maintain high-quality standards and consistency across projects.
  • Conducted linguistic research to verify terminology and context, contributing to the precision of translations in specialized fields such as legal and medical sectors.
  • Proof read and edited other peoples work and gave advice.
  • Before translating I taught ESL for them in Kern Essen, Kern Wuppertal and Kern Bonn.
  • I worked on sub contract to Hochtief Essen and Swedex Essen GmbH.
  • I carried out 121 language classes one for the managers son who was training to open a Branch of Swedex in Dubai. I finished off a contract with 2 secretaries at Hochtief who needed small talk and light conversation and lots of people in school who needed English for job interviews.

Freelance ESL Tutor & German to English Translator

Gough's Language Center
12.2005 - 05.2007
  • Developed individualized lesson plans that catered to diverse learning styles, enhancing student engagement and comprehension in English language acquisition.
  • Facilitated immersive conversation sessions that promoted practical language use, significantly improving students' speaking and listening skills.
  • Maintained up-to-date knowledge of ESL teaching methodologies through continuous professional development, ensuring high standards of instruction and student outcomes.
  • I worked for year for six hours on a Friday for ZDS Solingen the Central School of Chocolate and Biscuit Making in Germany and at Wilkinson Sword GmbH who now make razors. I taught a variety of backgrounds in those courses from cooks and production line workers who needed small talk with pupils and the American boss, secretaries, and tutors of biscuit making who needed to practise discussing different grades of flour.
  • Most demanding 121 class of all time was teaching and planning a course for someone for a job interview for Sales of industrial equipment in the Chemical engineering Industry.
  • Also taught on one course towards the IHK Foreign Language Correspondent exam in the last year I was there, translation and business writing.
  • General Business English classes in school.

Freelance ESL Tutor

Volkshochschule (ACL College)
03.2003 - 05.2007
  • Responsible for teaching 4 to 8 hrs a week on a Tuesday and Thursday evening doing courses for refreshers mostly at adult lower levels. Some pre intermediate.
  • Taught a caretaker called Claus was was an amateur radio broadcaster and had his own English language radio channel.
  • Participated in professional development workshops to stay current with ESL teaching trends and methodologies, continuously improving instructional effectiveness.

Freelance ESL Tutor

Lennon Language Services
06.2006 - 09.2006
  • I'm adding this because I got the experience of carrying out a successful placement test for about 60 people in reading, writing, listening and speaking, marking each spine point giving them an average and ranking them into 2 classes to start at different times.
  • Pay for that was 150 euros.

Freelance ESL Tutor

Skills for Business GmbH
05.2004 - 07.2005
  • Developed tailored lesson plans to enhance English language skills for diverse groups of students, focusing on individual learning styles and cultural backgrounds.
  • Conducted assessments to evaluate student progress and adapt instructional strategies, ensuring effective learning outcomes for all participants.
  • Facilitated engaging classroom discussions that encouraged active participation and improved conversational skills among learners of varying proficiency levels.
  • Discussed and went through emails and ways to better them
  • Taught at the Head of European IT at Bayer Business Services at their research Centre in Wuppertal Eckbusch to fire up his English for a company takeover in Switzerland.
  • Taught technicians in the Automotive Industry at Delphi Deutschland in Chronenberg Wuppertal for 10 hrs on a Monday.
  • Taught employees of Fahnen Herold a medium sized company in Wuppertal specializing in flag production and advertising hoardings for trade fairs.
  • Top pay of 25 euros per 45 minutes at Delphi and 28.50 a clock hour at Bayer.

Freelance Opera Soloist

Junges Theater
07.2002 - 09.2002
  • Paid project for work experience for young singers.
  • 1000 euros for the project plus accommodation and food
  • Rehearsed extensively with orchestras and ensembles, refining musical techniques and ensemble cohesion to achieve polished performances.
  • I sang one solo aria, 2 duets and many choruses.
  • 5 performances

Telesales Agent on Motor and Home Insurance

AXA Direct
01.2001 - 07.2001
  • Conducted outbound calls to potential customers, effectively presenting product features and benefits to drive sales.
  • Managed customer inquiries and resolved issues promptly, ensuring a high level of satisfaction and retention.
  • Utilized CRM software to track leads, update customer information, and document interactions for future follow-up.
  • Collaborated with team members to develop sales scripts and best practices, enhancing overall team performance.
  • Ensuring legal compliance of the policy by adhering to a call script and passing assessed calls.

Operations Assistant

Boots the Chemist Lion Walk
06.1999 - 01.2001
  • In Kim Weller's evening stock replenishment and date checking team as a regular team member.
  • Maintaining the staff confectionary dispenser
  • Showing customers around the store and special offers at Christmas

Education

Master of Arts - English For Specific Purposes (Occupational)

University of Essex
Colchester
04.2001 -

Bachelor of Science - Creative Media (Audio Engineering)

HOFA College / Triagon Uni
Karsldorf, Southern Germany And Valetta, Malta
04.2001 -

Skills

Patience and perseverance

Accomplishments

  • School Champion at Classical Singing 1995
  • Recorded Anglican Music for the BBC World Service with Ralph Allwood MBE at Eton College and sang evening service at Kings College Cambridge.
  • Extra on a professional recording for Hyperion Records with a crack local early music group.
  • Regional nomination for best young amateur actor in NE Essex 1996
  • Avid creative writer. 5 autobiographies about my trip across the US and life abroad 435 poems and three novels
  • Over 930 soundcloud recordings and podcasts to date, 235 original compositions.

Affiliations

SMISM Student Member of the Independent Society of Musicians.

Software

Word

Certification

CompTIA Network Plus

Interests

Music

Creative Writing

Politics

Cookery

Religion

Travel

Lifelong Learning

Timeline

CompTIA Network Plus

06-2025

Microsoft SC900 Security Compliance and ID Dundamentals

08-2024

Microsoft AZ900 Azure Fundamentals

01-2024

Newspaper Delivery Person

Crouch Street News, News Plus, & Maldon Road Spar
04.2022 - Current

German to English Translator

Freelancer PAB Language Services
06.2016 - 12.2018

Freelance ESL Tutor

Lennon Language Services
06.2006 - 09.2006

Freelance ESL Tutor & German to English Translator

Gough's Language Center
12.2005 - 05.2007

Freelance ESL Tutor

Skills for Business GmbH
05.2004 - 07.2005

Freelance German/English Translator & ESL Trainer

Kern AG Language Services
03.2003 - 12.2018

Freelance ESL Tutor

Volkshochschule (ACL College)
03.2003 - 05.2007

Freelance Opera Soloist

Junges Theater
07.2002 - 09.2002

Master of Arts - English For Specific Purposes (Occupational)

University of Essex
04.2001 -

Bachelor of Science - Creative Media (Audio Engineering)

HOFA College / Triagon Uni
04.2001 -

Telesales Agent on Motor and Home Insurance

AXA Direct
01.2001 - 07.2001

Christmas Casual

Royal Mail
11.1999 - 12.2023

Operations Assistant

Boots the Chemist Lion Walk
06.1999 - 01.2001

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Hugh WaldockNetwork Engineer