HUDHA NAURIN NAJEEB
Summary
Highly motivated and detail-oriented professional with a solid background in food safety regulations and quality management. Currently pursuing a Master's Degree in Applied Food Safety and Quality Management from the University of Greenwich, with hands-on experience in quality control, risk assessment, and HACCP implementation. A proven track record of maintaining high standards in food safety and product quality. Highly skilled at working in fast-paced environments, delivering exceptional customer service and a commitment to continuous improvement in the food-related industry.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Waitress
St.James' Park , A Taj Hotel London
London
09.2023 - Current
- Efficiently managed food and beverage orders alongside ensuring guests satisfaction and liaising with event planners or kitchen team
- Upheld high levels of professionalism, abided by health & safety practices while working in tandem within fast paced settings.
Waitress
Royal Garden Hotel London
London
11.2023 - 03.2024
- Followed health and hygiene standards when handling food and cleaning restaurants.
- Maintained excellent level of service in busy and demanding restaurant environment.
Waitress
Pancras Renaissance Hotel London
London
11.2023 - 01.2024
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Care Taker & Housekeeping
High Meadows Care Home
London
10.2023 - 12.2023
- Ensured cleanliness, and followed health and safety standards with excellent communication and teamwork skills that facilitated effective operations.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
Team member
Subway
London, India
02.2023 - 04.2023
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Delivered reliable customer service with attention to detail even under high pressure.
Team member
Pizza hut
kochi, India
03.2022 - 08.2022
- Complied with regulations regarding manufacture of food and food safety compliance.
- Maintained appropriate temperature of chilled and frozen goods to ensure food safety and hygiene.
- Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
Quality checker
The Cakesmith
Kochi, India
05.2022 - 12.2022
- Tested and classified materials according to detailed specifications.
- Collaborated with production teams to meet performance and productivity targets.
- Removed faulty products and parts for repair or recycling.
- Checked raw materials' quality met manufacturing requirements.
Sales assistant
The Cakesmith
Kochi, Kerala
02.2019 - 05.2022
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Operated cash registers with accuracy and processed cash and card transactions.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Student intern
Aquaculture development cooperative society,ADCOS
Kannur, Kerala
09.2022 - 09.2022
- Adapted to new situations and learned new skills quickly.
- Worked productively with team members to achieve common goals.
- Showed initiative and willingness to take on new challenges.
- Managed time effectively to meet deadlines.
Student intern
Agency for Development of Aquaculture Kerala, ADAK
Thrissur, Kerala
08.2022 - 08.2022
- Used problem-solving skills to resolve challenges and prioritise workload.
- Identified and resolved issues using critical thinking and problem-solving skills.
- Conducted research and analysis to support team with project preparation.
Education
MSc Applied Food Safety & Quality Management -
University of Greenwich
09.2023 - Current
BSc Aquaculture - undefined
St. Alberts' College
11.2020 - 05.2023
Level 3 in HACCP - undefined
Indocert
01.2023 - 05.2023
Post Harvest Technology of Fisheries - undefined
NIFPHATT, ADCOSE, ADAK
04.2023 - 05.2023
Skills
- Food safety and hygiene
- Attention to Detail
- Excellent time management
- Product quality assessing
- Cash handling
- Customer Service
- Verbal communication
- Allergy awareness
- Hospitality and events experience
Certification
HACCP Level 3 Certificate
Languages
English
Fluent
Malayalam
Native
Hindi
Intermediate
Timeline
Waitress
Royal Garden Hotel London
11.2023 - 03.2024
Waitress
Pancras Renaissance Hotel London
11.2023 - 01.2024
Care Taker & Housekeeping
High Meadows Care Home
10.2023 - 12.2023
Waitress
St.James' Park , A Taj Hotel London
09.2023 - Current
MSc Applied Food Safety & Quality Management -
University of Greenwich
09.2023 - Current
Post Harvest Technology of Fisheries - undefined
NIFPHATT, ADCOSE, ADAK
04.2023 - 05.2023
Team member
Subway
02.2023 - 04.2023
Level 3 in HACCP - undefined
Indocert
01.2023 - 05.2023
Student intern
Aquaculture development cooperative society,ADCOS
09.2022 - 09.2022
Student intern
Agency for Development of Aquaculture Kerala, ADAK
08.2022 - 08.2022
Quality checker
The Cakesmith
05.2022 - 12.2022
Team member
Pizza hut
03.2022 - 08.2022
BSc Aquaculture - undefined
St. Alberts' College
11.2020 - 05.2023
Sales assistant
The Cakesmith
02.2019 - 05.2022
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