Huda Hall
Dunfirmiline,Scotland
Summary
As a dedicated customer service
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Receptionist
Holiday Inn
Hampshire
- 2023.01
- As a Receptionist at Holiday Inn, I had the privilege of being the welcoming face and the friendly voice that greeted guests upon their arrival. In this dynamic role, I served as the first point of contact, embodying the essence of hospitality and ensuring that every guest's experience began on a positive note. My responsibilities encompassed a diverse range of tasks, all aimed at providing exceptional service and creating memorable stays for our guests. From efficiently managing check-ins and check-outs to handling reservations and inquiries, I executed each task with precision and professionalism. My adeptness with reservation systems allowed me to seamlessly coordinate bookings, ensuring optimal room allocation and guest satisfaction.
Customer Service Assistant
Moto Hospitality
Hampshire
2022.01 - 2023.01
- As a Customer Service Assistant at Moto Hospitality, I had the privilege of being at the forefront of delivering exceptional service to travellers from all walks of life. In this dynamic role, I played a pivotal part in ensuring that every guest's journey through our service stations was smooth, enjoyable, and memorable. My responsibilities spanned a wide range of tasks, all geared towards providing unparalleled customer experiences. From warmly greeting customers upon their arrival to swiftly and accurately processing transactions at the checkout, I consistently upheld the highest standards of professionalism and efficiency. I mastered the operation of various point-of-sale systems, ensuring seamless transactions while maintaining accuracy and compliance with company policies.
Education
Level 2-3 - Gym instructor
Gym instructor and personal trainer
Eastleigh 03.2012
NVQ Level 2 - Beauty therapy
Institute of Education
Southampton 02.2008
Skills
- Customer Service
- Full Clean Driving licence
- Computer Literate
- Assessing Individual Needs
- Effective communication
- Self-Motivated
- Problem Solving Skills
- Data Entry
- Time Management
- Fluent in Arabic
Certification
- Diploma in French & Russian
- Certificate in Nail Treatments
- Certificate of Unit Credit A nail technology service
- Certificate in Wax Depilation
- Active 1Q Level 3 Certificate in Fitness Instruction (QCF)(GYM)
Languages
Arabic
Native
Timeline
Customer Service Assistant
Moto Hospitality
2022.01 - 2023.01
Receptionist
Holiday Inn
- 2023.01
Level 2-3 - Gym instructor
Gym instructor and personal trainer
NVQ Level 2 - Beauty therapy
Institute of Education