A motivated adaptive individual offering exceptional communication abilities tailored for customer service roles. Demonstrates resilience in overcoming challenges and excels in adaptive, flexible problem-solving within complex situations.
Overview
2
2
years of professional experience
Work history
Care worker
UNITE CARE LTD
London , Greater London
08.2025 - 12.2025
Collaborated closely with the patient to understand the specific needs and preferences of the service user; enhanced quality of care delivered as a result.
Established strong rapport with patients through effective communication skills resulting in an atmosphere of trust and respect.
Responded promptly to emergencies, ensured patient safety.
Listened to clients' current struggles to signpost relevant support.
Tutor
Hawa Musa
London , Greater London
03.2024 - 04.2025
Assisted student in essay writing and report structuring skills, improving overall grades.
Encouraged open communication during sessions, enhancing comfort levels and participation rates.
Planned lessons to target subject weaknesses and build skills within strengths.
Education
A-Levels - English Literature
Hampstead School
London
EPQ - Photography
Hampstead School
London
A-Levels - Mathematics
Private study
London
5 GCSEs -
Hampstead School
London
A-Levels - Film Studies
Hampstead School
London
Skills
Language skills, can speak fluent English and Somali
Professional communication skills, perfect for customer service